Senior Director of Operations

Under the direction of the Executive Director of Camping, the Program Operations Director shall be responsible and accountable for the daily operations and administration of all aspects of camp operations, including staff leadership, site operations, and program delivery. This role is responsible for building a cohesive, high-performing staff team and for achieving and exceeding program enrollment, retention, and growth goals. The Senior Director of Operations focuses on program outcomes, continuous improvement, and increased participant satisfaction, while also supporting engagement with the Camp Minikani alumni community, community partners, and volunteers.

Qualifications

• 1. Bachelor's degree, or equivalent education/experience
• 2. 5+ years of senior leadership experience in camp, youth development, or nonprofit operations.
• 3. Must work well independently and as part of a team.
• 4. The proven ability to establish, maintain, and strengthen positive relationships with staff, volunteers, participants, and community partners.
• 5. Strong background in risk management and ACA accreditation standards.
• 6. Exceptional communication, relationship-building, and problem-solving skills.
• 7. A passion for camp life and a commitment to the YMCA mission.

Skills and Abilities

• 1. Proven ability to display initiative, good judgment and ability to make decisions independently
• 2. Demonstrate written and verbal communication skills; public speaking, capacity to prepare reports, conduct training programs, create policies and guideline, proven financial development experience and skills
• 3. Competent computer skills; Windows environment
• 4. Demonstrated ability to lead people and obtain results through others

Supervision Responsibilities

Directly supervises employees and volunteers in accordance with the organization’s policies, mission and applicable laws. Responsibilities include interviewing, hiring and training employees, planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

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