Complex Director of Sales - Signia by Hilton Orlando and Waldorf Astoria Orlando

Complex Director of Sales - Signia by Hilton Orlando and Waldorf Astoria Orlando (HOT0CHFZ)

Work Locations: Signia Orlando-Bonnet Creek, 14100 Bonnet Creek Resort Lane, Orlando, 32821

The Signia by Hilton Orlando and Waldorf Astoria Orlando are currently looking for a dynamic director of sales to lead their top performing sales team.

Signia by Hilton Orlando Bonnet Creek

• 1 ,009 guest rooms and suites
• 230,000 sq. ft. of versatile meeting and event space
• A three – acre lagoon – style pool complete with a lazy river

This property blends elevated business travel with resort – style amenities, creating a vibrant environment for both guests and team members.

A hallmark of timeless luxury, the Waldorf Astoria Orlando offers:

• 501 elegantly appointed deluxe rooms and suites
• 36,500 sq. ft. of sophisticated meeting space
• Four signature dining experiences: Bull & Bear, Peacock Alley, Oscar’s, and Aquamarine
• A serene formal signature pool surrounded by lush landscaping
• An 18 – hole, 7,113 – yard championship golf course and Clubhouse Grill

The Waldorf Astoria Orlando embodies effortless luxury, rooted in refined service and unforgettable guest experiences.

Responsibilities

• Lead and direct the development and implementation of strategic sales plans and initiatives, including interacting with clients and the media, directing solicitation efforts, securing business, operating information management systems, preparing and presenting statistical and performance reports, and managing all financial aspects of the operation
• Partner with the Revenue Management team to determine sales pricing strategies, develop rates, establish group thresholds, determine space utilization policy, deploy competitive data strategies, conduct demand analysis, and manage market mix
• Produce the Annual Multi-Year Commercial Strategy Plan for the Complex in partnership with on‑property leaders and regional support
• Work with Commercial Leadership to ensure Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share
• Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies
• Responsible for the execution of the annual Sales SIP (Sales Incentive Program)

Leadership

• Lead weekly, monthly, and quarterly Sales Optimization Processes for the Complex. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies
• Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi‑annual basis
• Responsible for recruiting and retention of all sales roles
• Lead, engage, and develop team members, including ongoing performance development and Career Development Plans

Ownership, Customer, and Stakeholder Relations

• Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans)
• In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses)
• Liaise with Hilton Worldwide Sales, regional support and brand teams
• High level of engagement with customers from all sales segments
• Support of team’s high‑impact site visits and pre‑convention meetings
• Participate in ownership meetings, as needed

Qualifications

• Minimum of 4 years Director of Hotel Sales Experience
• Ability to travel
• Highly professional presentations and communication (oral and written) skills
• Proficiency with standard Microsoft Office
• Ability to perform critical analysis

Additional Skills

• Adaptable experience with business strategy, business planning, and business plan development
• Ability to speak multiple languages
• Multiple Brand experience

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