RCM Market Performance, Director - Northeast US Territory

Job Summary

The RCM Market Performance Director will partner with operations and revenue cycle management (RCM) leadership for a designated market to develop and execute projects that improve and sustain RCM performance and Workplaces Act. This position will cover the Northeast United States; ideal candidate would live within the territory.

Responsibilities

• This role will interface with executive leadership spanning USPI’s ambulatory surgery center (ASC) and surgical hospital (SH) portfolio and be responsible for owning RCM performance for their designated market, proactively assessing and communicating performance against established target metrics, and implementing tangible action plans to drive timely performance improvement.
• This role is critical to the financial success of each designated USPI-managed ASC and SH facility; candidates will be expected to possess deep leadership experience in RCM, executive‑level communication and relationship management skills and a proven track record of independently developing and executing successful performance improvement initiatives.
• This role will be required to work on multiple projects at a time and be agile in pivoting to new projects based on the directives of the VP, Client Performance and Chief Revenue Cycle Officer.

Qualifications

Required

• Experience developing and implementing successful data‑driven action plans spanning multiple facilities resulting in measurable RCM and financial performance improvement
• Deep experience performing data‑driven root cause analysis for complex RCM performance issues, synthesizing findings, and presenting results to varying audiences to influence behaviors and drive improved RCM and financial performance improvement
• Demonstrated interpersonal, consultative, and relationship management skills used to develop partnerships with executive leaders, key stakeholders, and decision makers
• Must possess a comprehensive understanding of RCM principles, processes and performance drivers spanning front, middle and back‑end functions, and a minimum of five (5) years of RCM leadership experience
• Bachelor’s degree

Preferred

• Deep experience leading teams in an RCM performance improvement leadership capacity with proven, quantifiable results
• Demonstrated experience developing teams and processes to achieve top‑level performance for respective RCM functions and performance objectives
• Demonstrated experience managing the complexities and nuances of matrix environments to drive alignment, accountability, and performance objectives
• Must possess a comprehensive understanding of RCM principles, processes and performance drivers spanning front, middle and back‑end functions, and a minimum of ten (10) years of RCM leadership serving ASC and/or SH facilities
• Master’s degree
• Up to 25% travel. We will run a Motor Vehicle Registration check on the final candidate.

Compensation

• Pay: $108,784 - $173,680 annually. Compensation depends on location, qualifications, and experience.
• Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.
• Management level positions may be eligible for sign‑on and relocation bonuses.

Benefits

• Medical, dental, vision, disability, life, AD&D, and business travel insurance
• Manager Time Off – 20 days per year
• Discretionary 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
• For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

#J-18808-Ljbffr