Director Business Process - CHS

Title: Director Business Process - CHS

State Role Title: Prog Admin Specialist III

Hiring Range: $99,000 - $129,000

Pay Band: 6

Agency: Virginia Department of Health

Location: Dept of Health

Agency Website:

Recruitment Type: General Public - G

Job Duties

Independently performs reviews and provides business process consultation to district and CHS level operations to improve efficiency. Through analytical business process outcomes provides operational, technical and administrative programmatic activities, and implements and manages the needed directions and manuals to meet the agency-wide programs for CHS field operations. Characteristic activities include the responsibility to review and determine corrections to administrative CHS involved programs; budget and financial development, business processes; business manager’s organizational development and needs assessments. Independently designs course curricula based on business process analytical outcomes of CHS business programs, developing lesson plans & instructional materials. Facilitating needed training for individuals and teams, securing needed equipment and other resources for instruction. Working in this position means you will have a direct impact on the success of local health districts and the lives of Virginians. You will be the agency’s subject matter expert in business operations, helping districts improve efficiency, strengthen compliance, and build sustainable systems that support public health outcomes. Your work will shape statewide policies, training, and tools that directly support frontline health district operations. You will engage in diverse projects across budgeting, finance, procurement, and organizational development while collaborating with leaders at every level.

Benefits

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Knowledge of principles and practices of public administration, management, and business operations in large, complex organizations.
• Knowledge of financial management, budgeting, procurement, auditing, and administrative systems.
• Knowledge of adult learning theory, instructional design, and training delivery methods.
• Knowledge of organizational development and program evaluation techniques.
• Skill in analyzing data, conducting research, and developing tools to improve operational efficiency.
• Skill in developing policies, procedures, business process documentation, and instructional curricula.
• Ability to interpret and apply policies, regulations, and administrative requirements.
• Ability to manage multiple complex projects and competing priorities independently.
• Ability to provide consultation and technical assistance to field operations and administrative staff.
• Ability to communicate effectively, both orally and in writing, with diverse stakeholders.
• Ability to lead teams, build consensus, and facilitate collaboration across offices and districts.
• Strong problem-solving, decision-making, and customer service skills.

Employment Requirements

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E‑Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

Equal Employment Opportunity

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website:

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