Card Senior Product Manager

Job Title

Card Senior Product Manager

Location

CityScape

What You'll Do

As a Senior Product Manager you’ll manage the complete lifecycle of the assigned suite of banking products within the Bank’s commercial product portfolio. You’ll assist with developing and executing the Bank’s product strategy and roadmap in conjunction with business partners, as well as provide hands‑on product‑level leadership needed to realize concepts and potential key innovations into tangible, profitable products that are aligned with the Bank’s objectives. You’ll lead a team of Product Analysts to perform or coordinate the work from product concept and business case analysis to technical development and introduction all the way through to ongoing maintenance and improvement. As a Senior Product Manager you’ll also complete market research to monitor trends, develop reports for key stakeholders and recommendations on product suite and pricing strategy, in order to deliver a healthy profit margin and revenue growth.

• Partner with the Product Management leadership to execute the Bank’s strategic plan, with specific focus on leading efforts to develop and operate profitable banking products. Meet product development objectives, manage product health, and responsiveness to market dynamics.
• Support the product lifecycle process and executing work within the department’s standards for deliverables for business case development, business requirement gathering, product design, implementation, and maintenance. Lead the research, analysis, design, development, pricing, and implementation of new products, and modification and enhancements to existing products.
• Ensure the product suite’s success in managing product health and effectiveness, pro‑actively addressing obstacles to product development, product adoption, deteriorating product performance, competitive analysis, and complications in service delivery. Assist management in identifying, assessing and implementing risk control procedures for assigned products and channels.
• Foster strong, healthy working relationships with senior leaders in partner departments (including Lending, Credit Administration, Risk Management/Compliance, IT and other internal support departments, and third‑party services), and facilitate the team’s contribution to and compliance with technical processes and requirements, risk mitigation, efficiency, and customer service.
• Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

What You’ll Need

• 8+ years of related experience in Product Management, Treasury Management Sales or similar field.
• Bachelor’s degree in a related field required.
• Previous leadership experience required.
• Advanced knowledge of general financial services or banking products and services.
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced knowledge of banking products, including treasury management, credit cards, and pricing dynamics. Market‑specific awareness.
• Advanced experience with Product Management Methodology, including new product launches, road‑mapping, business cases, product enhancements, communication and marketing plans, and robust executive management presentations and reporting development.
• Advanced speaking and writing communication skills.
• Occasional travel required.

Benefits You’ll Love

We offer all the important things you’d want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401(k) matching program, tuition assistance, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learn the ins and outs of how successful companies operate and manage their finances, and gain invaluable hands‑on experience to help grow your career!

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, national origin, marital status, disability, protected veteran status, sexual orientation, gender identity, or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call 602‑386‑2488.

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