Senior Director, Chief of Staff- Commercial Organization (CONTRACT)

Senior Director, Chief of Staff – Commercial Organization serves as a strategic thought partner and trusted operator to the Chief Commercial Officer (CCO) and the U.S. Commercial Leadership Team . This pivotal role sits at the center of the commercial organization’s most critical initiatives — connecting strategy to execution, driving alignment across business units, and ensuring the organization moves with clarity, speed, and purpose.

This role is designed for a dynamic, highly driven leader who thrives on making things happen. Success will come to someone who can toggle seamlessly between strategic altitude and executional detail — one moment shaping long‑range commercial priorities, the next ensuring that deliverables, budgets, and stakeholder communications are flawlessly executed.

The ideal candidate is not just a planner, but a doer — a hands‑on problem solver who rolls up their sleeves to make complex programs run smoothly, build bridges across functions, and bring structure to ambiguity. This is a unique opportunity to play an influential role in shaping how the Commercial organization operates, communicates, and delivers impact.

This role will report to the Chief Commercial Officer and work closely with the VP of Enterprise Strategy & Alignment to ensure commercial departmental input is aligned to enterprise priorities.

This is a CONTRACT position.

KEY ROLES AND RESPONSIBILITIES

• Serve as the right‑hand to the CCO of the U.S. Commercial Organization, enabling alignment of strategy to execution, and acting as a bridge between commercial leadership, functional partners, and the VP of Enterprise Strategy & Alignment overseeing the U.S. organization.
• Support and drive strategy development within the commercial organization
• Lead the planning, coordination and tracking of commercial strategic initiatives, including but not limited to annual business planning, long‑range planning, product/brand launch readiness, and cross‑franchise growth opportunities.
• Facilitate weekly (and ad‑hoc) meetings for the commercial leadership team: set agendas, prepare for the content for the meetings, manage logistics, capture action items, monitor follow‑through and ensure clarity of deliverables.
• Develop weekly and ad‑hoc commercial performance reports and business reviews for the CCO and senior leadership
• Drive operational excellence across the commercial organization: design and optimize processes, remove execution barriers, coordinate cross‑functional workstreams and ensure cross‑function collaboration.
• Act as liaison between the Commercial organization and enterprise functions ensuring that commercial plans align with broader enterprise priorities and are executed compliantly.
• Lead special projects and high‑visibility initiatives as assigned by the CCO and VP of Enterprise Strategy & Alignment – examples may include launch readiness programs, capability building efforts, commercial transformation initiatives, key commercial meetings/offsites, or sales team support.
• Provide high‑quality executive communication: prepare slide decks, briefings, meeting materials for the CCO and senior leadership; ensure consistent messaging and narrative across the organization.
• Serve as an influencer without formal direct authority – build credibility across functions, motivate stakeholders, and drive timely results in a matrix environment.

WORK EXPERIENCE

• Minimum of ~10-15 years of progressive experience in the pharmaceutical or biotech industry, with deep exposure to commercial functions (e.g., marketing, sales, market access, strategic operations).
• Experience in management consulting, structuring and driving success of strategic projects simultaneously and ability to succinctly summarize, deliver insights, and gain executive buy‑in strongly preferred
• Demonstrated track record of leading strategic planning, launching or managing brands and driving operational excellence in a commercial organization.
• Strong experience working cross‑functionally in a matrix environment; demonstrated ability to influence without direct authority.
• Proven ability to present insights and business reviews to senior leadership, synthesize complex information into clear narratives, and manage high‑visibility projects.
• Experience with budget governance, resource allocation, and scenario planning in a commercial context.
• Experience facilitating executive meeting cadence, preparing leadership materials, and managing operational / governance processes.

QUALIFICATIONS

• Excellent verbal and written communication skills; strong presentation and storytelling ability.
• Strong strategic thinking and analytical skills; able to translate high‑level vision into actionable plans and measurable outcomes.
• Financial acumen: understanding of commercial P&L drivers, investment decisions and ROI.
• Exceptional project and program management skills; ability to manage multiple priorities, timelines and stakeholders in parallel.
• High emotional intelligence, maturity, discretion and integrity; comfortable with ambiguity and driving change in a fast‑paced environment.
• Proficiency in Microsoft Office (especially PowerPoint and Excel); familiarity with project management tools and business intelligence dashboards a plus.
• Willingness to travel (estimated ~15-25%) as required across U.S. commercial hubs and leadership meetings.

EDUCATION

• Bachelor’s degree required (Business, Life Sciences, Marketing or related field).
• MBA or advanced degree (e.g., MS, MBA, PharmD) strongly preferred.
• Additional credentials/certifications in business strategy, project / program management or leadership development are a plus.

CORE COMPETENCIES

• Strategic mindset – ability to see the big picture, identify opportunities and translate into actionable and coordinated plans.
• Operational excellence – strong orientation toward process design, execution rigor, continuous improvement and results delivery.
• Influencing and stakeholder management – adept at engaging senior leaders and cross‑functional stakeholders, establishing trust and driving alignment.
• Analytical and insight generation – comfortable with data, able to pull meaningful insights and build compelling business narratives.
• Communication and presentation – excellent oral and written skills, ability to distil complex topics into clear, persuasive messages, high proficiency in executive‑level deck creation.
• Collaboration and cross‑functional agility – strong collaborator across functions, comfortable navigating ambiguity and leading change across functional boundaries.
• Business and financial acumen – understands commercial business models, brand lifecycle management, investment decision processes and P&L implications.
• High integrity and discretion – acts as a confidante to senior leadership, handles sensitive information appropriately and maintains professionalism and judgment.

Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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