Global Billing and Receivables Director

Global Billing and Receivables Director – Job Description

Join Flywire as a Global Billing and Receivables Director and lead the transformation of our billing and collections operations. Work with FP&A, Treasury, and Credit Risk to monitor aging and cash collections, driving free cash flow.

The Opportunity

We are seeking a Global Billing and Receivables Director to own global SaaS and transactional billing operations, including subscription lifecycle management (new sales, renewals, upgrades, downgrades, cancellations), usage‑based billing, and contract amendments. The role partners with Sales, Pricing, RevOps, Legal, IT, Customer Success, and Sales to resolve billing issues, automate processes, and manage collections.

Responsibilities

• Own global SaaS and transactional billing operations, including subscription lifecycle management (new sales, renewals, upgrades, downgrades, cancellations), usage-based billing, and contract amendments.
• Partner closely with Sales, Pricing, RevOps, and Legal to resolve billing issues, pricing discrepancies, and contract interpretation questions.
• Reduce billing errors, credits, and rework through strong upstream controls and process discipline.
• Partner with IT to drive automation of billing and cash application.
• Oversee global accounts receivable and collections for a rapidly growing customer base, including enterprise, mid-market, and SMB segments.
• Act as a key business owner for billing platforms and ERP systems (e.g., Workday, NetSuite, Salesforce).
• Monitor AR aging, DSO, churn-related exposure, and bad debt reserves; proactively address collection risks.
• Partner with Customer Success and Sales to manage disputes, renewals at risk, and escalated customer payment issues.
• Collaborate with credit risk to develop and maintain collections policy and client risk rating.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or a related field (CPA a plus).
• Proven billing and collections experience in a rapidly growing company.
• 8–12 years of progressive experience in billing, accounts receivable, or order-to-cash functions, with significant experience in a SaaS or technology environment.
• 3+ years of people management experience, including leading global or distributed teams.
• Deep understanding of SaaS billing models, including subscription, usage-based, tiered, and hybrid pricing.
• Hands‑on experience with SaaS and transactional billing and ERP systems (Workday, Stripe Billing, NetSuite, Salesforce).
• Knowledge of ASC 606 revenue recognition, internal controls, and audit requirements.

Technologies We Use

• NetSuite (implementing Workday FINS and accounting center in 2026)
• Salesforce
• Maxio
• Microsoft Excel

Benefits

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start – an immersive Global Induction Program
• Dynamic & Global Team collaboration
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes)
• Competitive time off including FlyBetter Days to volunteer and Digital Disconnect Days
• Great Talent & Development Programs

Equal Opportunity Statement

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, diversity and inclusion are core to our people agenda. We are committed to a culture where everyone can thrive.

Compensation

The US base salary range for this full‑time position is $140,000–$180,000, plus benefits. Salaries are determined by role, level, location, and other factors including skills, experience, education, and training.

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