Senior Product Director, Payments & Fraud

Our Sr. Product Directors obsess over their customers and pride themselves on developing features they love. They track behavior and outcomes of every feature, continually improving the journey with each release. They listen to customers, teams, stakeholders, and SMEs across the empire, always considering the overall strategy of Caesars when creating and prioritizing backlogs and roadmaps. Sr. Product Directors are natural leaders who inspire and deliver.

We’re seeking a strategic, delivery‑focused Sr. Product Director to lead our Payments and Fraud capabilities. You will own all journeys of our payment and fraud workstreams—from Cashier UI/UX, Customer Intelligence Platform, Routing and Orchestration, Finance, and Risk Engine—while driving major improvements in platform reliability, card acceptance, fraud monitoring, and cost reduction. You have the strategy and leadership to thrive in complex environments, understand the nuances of payments and fraud, and build scalable systems that support growth and compliance, creating fast and easy onboarding experiences that delight customers while maintaining operational excellence.

Responsibilities

• Lead the product strategy and roadmap for our Payments and Risk Platforms. Your ownership, vision, and ability to deliver will directly impact several KPIs such as:
• Payment transactions including deposits and withdrawals
• Product fraud and risk mitigation
• Transaction integrity and intelligence
• Treasury, settlements and reconciliation
• Operational dashboards, data and reporting
• Monitor, adjust and improve payment success rates, reduce friction, and optimize payment routing.
• Cultivate strategic alignment across Risk, Compliance, and Finance to ensure safe, compliant, and scalable operations.
• Communicate clear, data‑backed recommendations and tradeoffs to senior leadership.
• Build, monitor and communicate results of real‑time visibility into funnel health and account outcomes (dashboards, leading indicators, anomaly detection, alerting).
• Champion a customer‑first, research‑driven culture while balancing risk/fraud and regulatory constraints.
• Build a collaborative team culture that encourages open communication, innovation and career growth while holding Product Managers accountable and striving for excellence.

Qualifications

• 10+ years in developing successful digital products, including 5+ years managing Product Managers.
• Expertise in designing, launching and optimizing large‑scale payment and fraud platforms in highly regulated (AML) digital industries (e.g., online gaming, fintech, banking, payments, identity).
• Expertise in creating and maintaining roadmaps, while also training direct reports on best practices.
• Ability to write descriptive narratives demonstrating your knowledge of the problem, strategies, risks, and data which helped formulate the proposed solution or feature.
• Track record of leading and delivering large‑scale products from conception through to completion.
• Proven ability to engage Data Scientists and ML teams on predictive or automated capabilities.
• Experience in Agile software product delivery, preferably in a scrum setting using Jira.
• Expertise in funnel analytics, experimentation, and data‑driven product development.
• Executive level communication and storytelling to offer effective updates and streamline communication to a broad audience.

Additional Requirements

• Experience with vendor orchestration, model monitoring, and risk decisioning platforms.
• Background building platform capabilities (rules engines, feature stores, experimentation frameworks).
• Find complex problems with numerous restraints exciting; not daunting.
• Enjoy learning new skills and are passionate about new developments in technology.
• You are highly motivated, wanting to work with the best and be the best.
• Ability to build trusting relationships with peers, teams, and leaders.
• Ability to lead through influence, inspiration, experience, and collaboration.
• You inspire teams to come together and build best‑in‑class B2C products.

The salary range for this position is $150,000.00 – $212,750.00 USD, dependent on relevant experience, geography, business needs, and market demand. This role may offer medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; and other employee benefits. It may also be eligible for short‑term or long‑term incentive compensation, including cash bonuses and stock program participation. The role includes paid flexible time off and paid company holidays.

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