Director - Oncology Quality and Analytics

Carilion Clinic, Roanoke, VA, United States

Job Title:

Employment Status:

Full time

Shift:

Any Day, Any Shift (United States of America)

Facility:

213 McClanahan St SW - Roanoke CP01 Carilion Medical Center.

Requisition Number:

Responsibilities:

Develop and execute a comprehensive oncology quality strategy aligned with organizational priorities and cancer program growth objectives.
Define, monitor, and report programmatic KPIs across medical oncology, surgical oncology, radiation oncology, infusion services, and supportive care.
Translate complex clinical and operational data into meaningful reports for oncology leadership, executive teams, and board committees.
Leverage registry data for quality studies, benchmarking, and program improvement initiatives.
Ensure timely delivery of actionable insights to support clinical decision‑making, operational efficiency, and financial sustainability.
Change lead who continuously evaluates and refines the program and processes to enhance safety, patient experience, and quality while improving daily operations and patient outcomes.
Manage multiple departments, as well as designated administrative and support staff to assure cost effectiveness and achievement of goals and budgets.
Plan the implementation of directives, standard policies and procedures, and protocols as approved by senior management or the board of directors.
Plan for growth, staffing, services, educational opportunities, and effective performance improvement in collaboration with Human Resources.
Responsible for operational plans and fiscal management including budget development, implementation, and monitoring for multiple departments.
Support service line mission and meet goals and scorecard objectives using a systems approach and aligning work with strategic goals.
Ensure compliance with accrediting and regulatory agencies.
Provide the best customer service and patient care, demonstrating respect, dignity, kindness, and empathy in each encounter with patients, families, visitors, and other employees.
Champion Carilion's mission, vision, and values; comply with the policies and procedures, ethical standards, and code of conduct set forth by the company.

Qualifications:

Education: Bachelor’s degree (or equivalent) and 8 years of experience; Master’s degree preferred.
Experience: 5‑7 years of management experience, preferably in oncology and/or health care environment.
Licensure, certification, and/or registration: Licensure and/or certification in a medical or management related discipline.
Leadership, planning, and organizational skills to manage multiple departments and direct the successful completion of initiatives and achievement of fiscal goals.
Demonstrated interpersonal and communication abilities to support and promote a respectful, inclusive culture of service excellence.
Proven skills in clinical, operational and human resource management, including staffing, planning, performance management, teamwork and process improvement.

Benefits, Pay and Well‑being at Carilion Clinic:

Comprehensive Medical, Dental, & Vision Benefits
Employer‑Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
On‑site fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Virgin Pulse
Discounts on childcare
Continued education and training

Equal Employment Opportunity / EEO Statements:

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug‑Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800‑599‑2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E‑Verify:

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