Director, Business Strategy - Global Capability Development

Position Summary

The Director, Global Capability Development, will lead the design, build, and global rollout of the operating model supporting Spark Driver Earnings, Tax, and Compliance. This leader will architect scalable global frameworks including service placement, governance structures, taxonomy, SOPs, controls, and rollout strategy to enable compliant, efficient expansion across international markets. This role is responsible for building the capability — not running day‑to‑day operations — and will establish the foundation for long‑term global execution teams.

What you’ll do

• Design and implement a scalable global operating model for Driver Earnings, Tax, and Compliance, including defining service placement (centralized, regional, hybrid, in-market) andestablishinggovernance frameworks and decision rights (RACI).
• Build and standardize core capabilities by developing global taxonomy (earnings, incentives, tax, compliance), SOPs, KPI structures, and risk/control frameworks aligned to regulatory and audit requirements.
• Lead global expansion by creating repeatable market entry playbooks, assessing tax and regulatory landscapes, and partnering with Legal, Finance, Product, and Marketplace teams to align launch execution.
• Act as a cross‑functional leader, driving alignment between platform design and compliance obligations while leading executive communications and governance forums.
• Design and oversee compliance frameworks, including worker classification, global tax reporting models, and mechanisms tomonitorand respond to regulatory changes.
• Build and lead a global team and external partnerships, defining the roadmap from operating model design through implementation and steady‑state operations.

What you’ll bring

• 10+ years of experience in global operating model design, transformation, or capability development, ideally within marketplace, gig economy, fintech, or platform‑based business models.
• Deepexpertisein multi-country tax and regulatory environments, including experience designing governance structures, shared services, or global functions at scale.
• Proven ability to stand up new capabilities from concept to rollout, including building processes, controls, and cross‑functional alignment in complex organizations.
• Experience with compliance andcontrolsframeworks (e.g., SOX), as well as familiarity with ERP systems, payment/settlement platforms, or financial infrastructure.
• Strong strategic thinking and structured problem‑solving skills, with the ability to influence senior stakeholders and navigate ambiguity in high‑growth, global environments.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 6 years’ experience in retail merchandising, operations management, or related area OR 8 years’ experience in retail merchandising, operations management, or related area.

2 years’ supervisory experience

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Leading a cross‑functional team
• Masters: Computer Engineering
• Masters: Computer Science
• Masters: Mathematics
• Masters: Supply Chain
• Masters: Transportation

Benefits

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Compensation

The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Stock

Primary Location

703 Associate Dr, Bentonville, AR 72716, United States of America

Drug‑Free Workplace Policy

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Equal Employment Opportunity Statement

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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