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Senior Director, Data Center Facilities Operations

Oracle, Town of Texas, WI, United States


Senior Director, Data Center Facilities Operations

As Senior Director, Data Center Facilities Operations, you will provide executive leadership for OCI’s mission-critical facilities operations organization across multiple campuses, regions, or a large and complex data center portfolio. Reporting to a Vice President, this role is accountable for the operating model, performance, and scalability of the facilities operations organization that keeps OCI’s critical infrastructure running safely, reliably, and in alignment with uptime commitments.

This role owns how facilities operations is run at scale. That includes operational strategy, execution governance, leadership capability, maintenance and service operating models, incident readiness, process discipline, and performance accountability across the portfolio. The Senior Director ensures OCI’s facilities organization can execute consistently across site operations, service delivery, chief engineering, reliability support, building automation, centralized operations support, and related site-support functions.

This is not primarily a design-engineering role, nor is it a single-site operations role. It is the senior operational leadership position responsible for translating strategy into repeatable execution across the facilities organization. The attached source similarly emphasizes portfolio reliability, operational standards, executive escalation, leadership of leaders, maintenance strategy, vendor governance, and partnership with engineering and construction functions.

Responsibilities

  • Provide executive leadership for the Data Center Facilities Operations organization across multiple campuses, regions, or a large and complex site portfolio.
  • Own the portfolio operating model for facilities operations, including organizational structure, operating rhythms, execution governance, escalation paths, leadership accountability, and service consistency.
  • Lead and develop a leadership bench of Directors, Senior Managers, Facilities Operations Managers, Service Managers, and other senior operations leaders across the portfolio.
  • Establish and govern enterprise standards for operational execution, including MOPs, SOPs, EOPs, maintenance work control, outage coordination, site readiness, and response discipline during abnormal operating conditions.
  • Own portfolio-level performance across safety, uptime support, maintenance execution, incident response, service quality, vendor effectiveness, and operational maturity.
  • Serve as the highest operational escalation point for critical infrastructure events, ensuring rapid decision‑making, strong cross‑functional coordination, executive communication, and disciplined corrective action follow‑through.
  • Define, monitor, and act on portfolio‑wide KPIs related to reliability support, maintenance effectiveness, backlog health, readiness, staffing capability, incident trends, and operational execution quality.
  • Oversee the execution model for facilities service delivery, self‑perform maintenance strategy, and field operational support in alignment with business growth and risk tolerance.
  • Ensure the facilities organization is scaled appropriately for portfolio growth, including workforce planning, succession planning, role clarity, and leadership capability development.
  • Partner with Engineering, Construction, Commissioning, Reliability, Security, Compliance, and Business Operations leaders to ensure operability, maintainability, and operational supportability are built into new sites, expansions, retrofits, and turnover processes.
  • Drive systematic identification and mitigation of operational risks, including infrastructure vulnerabilities, readiness gaps, training needs, process weaknesses, and vendor‑related concerns.
  • Provide governance and strategic oversight of critical vendor relationships, maintenance providers, and technical service partners to ensure safe, reliable, and high‑quality outcomes.
  • Champion a culture of safety, accountability, process rigor, and continuous improvement across the facilities operations organization.
  • Provide executive‑level reporting and recommendations to the Vice President and senior leadership team on portfolio health, major risks, organizational readiness, investment needs, and strategic operational priorities.

Ideal Candidate Profile

  • 12+ years of experience in mission‑critical operations, data centers, power generation, utilities, industrial operations, or similarly uptime‑critical environments.
  • 7+ years of experience leading leaders across multiple sites, large campuses, or broad critical infrastructure operations portfolios.
  • Deep expertise in operational leadership of electrical, mechanical, controls, and supporting site infrastructure in high‑availability environments.
  • Demonstrated success building operating models, governance structures, and performance accountability across a large‑scale operations organization.
  • Experience leading through Directors and senior managers in complex, fast‑growing, and operationally intensive environments.
  • Bachelor’s degree in Engineering, Operations, Facilities, or related field preferred; advanced degree is a plus but not required.

Skills And Competencies

  • Executive‑level operational leadership in mission‑critical environments.
  • Strong judgement and composure during high‑severity incidents and portfolio‑level risk events.
  • Ability to lead large, layered organizations through standards, process discipline, accountability, and culture.
  • Strong strategic thinking with the ability to connect local execution quality to long‑term portfolio scalability and resilience.
  • Excellent executive communication, leadership presence, and stakeholder alignment capability.
  • Strong balance of operational rigor, technical credibility, talent development, and business judgment.
  • Ability to influence cross‑functional partners across engineering, construction, compliance, finance, and business operations.

Preferred Skills / Certifications

  • Professional Engineering (PE) license or equivalent technical credential is a plus.
  • Experience with regulatory compliance and oversight frameworks relevant to critical infrastructure environments, such as OSHA, EPA, or related requirements.
  • Strong familiarity with CMMS, BMS, EPMS, SCADA, DCIM, service management, and operational reporting platforms.
  • Experience operating in hyperscale data center environments or large‑scale utility / industrial infrastructure portfolios is strongly preferred.
  • Experience shaping portfolio‑level maintenance, service delivery, or site readiness strategies is strongly preferred.

Physical Demands / Work Environment

This mission‑critical leadership role supports 24/7 operations where continuous uptime is essential. Regular attendance, schedule flexibility, travel, and executive availability during major incidents are required. You must be able to move between office, campus, and active operational environments; walk sites; climb stairs; and safely engage in field visibility activities, with or without reasonable accommodation.

Qualifications

US: Hiring Range in USD from $139,400 – $291,800 per year. Eligible for bonus, equity, and compensation deferral.

Benefits

Oracle US offers a comprehensive benefits package including:

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short‑term disability and long‑term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre‑tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Paid time off: Flexible Vacation ...
  • 11 paid holidays
  • Paid sick leave: 72 hours upon hire, refreshes each calendar year
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner and pet insurance

We encourage employees to give back to their communities through our volunteer programs.

Accommodation Statement

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling 1‑888‑404‑2494 in the United States.

Equal Employment Opportunity

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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