Director, Global Incident Response & Platform Reliability

A health-tech company seeks a Service Operations Director to oversee incident management and ensure business continuity. This role involves coordinating cross-functional teams during technical incidents and requires over 8 years of experience in incident management or operations. The ideal candidate will demonstrate excellent communication skills and familiarity with ITIL frameworks. The position offers a salary of $165,656.80 to $217,424.55 USD along with comprehensive benefits including health coverage and retirement plans.
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