Senior Project Director

Job Summary

The Project Director position is responsible for managing and coordinating projects of all sizes and complexities through all phases of design, permitting and construction. Project Directors also provide leadership for site Project Managers by managing, coordinating, and developing ATI staff. Project Directors assume complete responsibility for project financials, including establishing payment terms and collection of outstanding payments. Operates with significant independence and minimal supervision as the principal project representative. Senior and Executive Project Directors have the additional responsibilities of managing and mentoring assigned Project Estimators.

Principal Responsibilities

• Reviews projects to ensure that scope is clearly documented and understood by the customer.
• Establishes a budget for each project that ensures completion at budgeted gross margins.
• Assumes overall responsibility for project financials which include but are not limited to pricing, costs, margins and budget creation.
• Establishes payment terms, including progress billings and deductible payments in accordance with ATI best practices.
• Directs and instructs Project Managers on established payment terms and collection of outstanding amounts.
• Assumes overall responsibility for collecting all project outstanding account receivable (A/R) payments—whether directly or indirectly through internal partnerships with the Legal and Collections.
• Manages and provides mentorship to Project Estimators, including but not limited to:
  • Reviews job financial performance and provides improvement insights.
  • Conducts joint job walks.
  • Administers 360° reviews at job sites.
  • Ensures compliance with TPA requirements and maintains strong POM scores.
  • Conducts annual performance reviews.
  • Identifies and assigns training/developmental opportunities.
  • Rewards, motivates, and issues discipline.
• Establishes a completion schedule that is achievable and agreed to with the customer.
• Acquires, directs, and manages subcontractors to complete work as necessary. Prepares and negotiates subcontractor agreements within the company.
• Reviews and inspects work performed to ensure quality.
• Communicates throughout the project with the customer via email, the assigned Project Manager, and A/R liaison.
• Works with customer to complete change orders.
• Prepares and completes punch list items at the end of the project if applicable.
• Secures a certificate of satisfaction at the conclusion of the project.
• Resolves conflicts, warranty issues and other complaints.
• Monitors compliance with OSHA regulations, all Company safety policies, and all other applicable rules.
• Participates in Company-sponsored marketing functions and events.
• Upholds all Company policies, procedures, and safety policies.
• Other related duties as assigned.

Note: the above sub‑duties are limited to Senior and Executive Project Directors only.

Project Authorization

• Project Directors: projects up to $250,000 in value.
• Senior and Executive Project Directors: no limits (responsible for generating their own business).

Education and Experience

• High school or higher education.
• Required experience: 5 years restoration experience.
• Must have 3+ years of experience as an Estimator or Project Manager with a disaster restoration company and knowledge of water mitigation, fire restoration and mold remediation.
• Must have 2+ years of experience as a Project Director with "Excellent" performance ratings in the two most recent performance reviews prior to promotion (Senior Project Director only).
• Must have 3+ years of experience as a Senior Project Director with "Excellent" performance ratings in the two most recent performance reviews prior to promotion (Executive Project Director only).

Certifications

• IICRC certification (all levels)
• Project Directors: Xactimate Level 1
• Senior Project Directors: Xactimate Level 2
• Executive Project Directors: Xactimate Level 3

Competencies

• Must be able to work without supervision.
• Strong organizational and time‑management skills.
• Strong communication and relationship‑building skills.
• Knowledge of practices and procedures in water, fire, and mold trades.
• Ability to read, interpret, and communicate oral and written instructions.
• Ability to train and supervise employees (Senior and Executive PDs).
• Ability to exercise judgement and act in the best interest of the organization.
• Management skills (Senior and Executive PDs).
• Excellent interpersonal skills and attention to detail.
• Strong multi‑tasking abilities.
• Ability to respond well under pressure.
• Ability to prioritize and plan work.
• Must be reliable and on time.
• Strong background in identifying, negotiating with and managing subcontractors.
• A demonstrated commitment to high professional ethical standards.
• Ability to be compassionate and manage emotional customer situations and respond promptly.
• Work efficiently and effectively, both independently and as part of a team.

Limitations and Disclaimer

THE STATEMENTS HEREIN ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY EMPLOYEES AND ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. FURTHERMORE, THIS JOB DESCRIPTION DOES NOT ESTABLISH A CONTRACT FOR EMPLOYMENT AND THE CONTENT IS SUBJECT TO BE CHANGED, MODIFIED, OR DELETED AT THE DISCRETION OF THE COMPANY. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITY ACT (ADA) OF 1990, THE COMPANY WILL MAKE REASONABLE ACCOMMODATIONS WITH THOSE INDIVIDUALS WITH A DISABILITY AS DEFINED BY THE ADA.

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