Program Director - Oncology Services

Job Description Summary

The Director of Ambulatory Services Oncology and Infusion reports to MUSC Health Executive Director of Ambulatory Services. The Director of Ambulatory Services, in collaboration with Integrated Centers of Clinical Excellence (ICCE), is responsible for overseeing the operations of a group of ambulatory practices. The Director participates in long‑range strategic planning and short‑range implementation to ensure sites are managed in a consistent manner that embraces patient‑centered service, service excellence standards and utilizes efficient operational processes. In addition to providing operational oversight, this role is a key collaborator with the relevant departments and a thought leader in ambulatory quality and safety, coordination of care across the continuum, use of technological tools and solutions, metrics reporting, customer service, and process improvement.

Responsibilities

Directs one or more major functional areas of a department, a department, or a business unit. Manages two or more professional and support staff including subordinate managers. Directs the analysis, planning, implementation, and expenditures and budget tracking of major operational projects or initiatives. Provides recommendations to the leaders throughout the organization. Leads in developing strategies and implementation plans to improve and standardize all aspects of operations. Collaborates with department/business unit leadership to support the budget process and meet key operational goals. Collaborates with leaders to establish operating procedures, enhance clinical and non‑clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings. Establishes department policies and procedures. This role will serve as the primary liaison for the department. Manages and influences relationships with senior management team, administrators, functional area managers and staff to achieve best‑in‑practice performance and business results.

Minimum Education and Requirements

Master’s degree in Nursing, Business Administration or Healthcare Administration. Five (5) years’ experience in cancer service line and a management capacity. Excellent community contacts and relationship‑building skills.

Physical Requirements

Ability to perform job functions while standing (continuous); while sitting (continuous); while walking (continuous); ability to climb stairs (infrequent); to work indoors (continuous); to work outside in temperature extremes (infrequent); to work from elevated areas (frequent); to work in confined/cramped spaces (frequent); to perform from kneeling positions (infrequent); to bend at the waist (continuous); to twist at the waist (frequent); to squat (frequent); to perform pinching operations (frequent); to perform gross motor activities with fingers and hands (continuous); to perform firm grasping with fingers and hands (continuous); to perform fine manipulation with fingers and hands (continuous); to reach overhead (frequent); repetitive motions with hands/wrists/elbows and shoulders (continuous); to fully use both legs (continuous); to use lower extremities for balance and coordination (frequent); to reach in all directions (continuous); to lift and carry 50 lbs. unassisted (infrequent); to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted (infrequent); to lift from 36

#J-18808-Ljbffr