Senior Director, Procurement & Strategic Sourcing

Eligible Locations

New York Support Center (225 Varick St. New York, NY)

Atlanta, GA Support Center (2 Ballpark Center, 800 Battery Ave SE Atlanta, GA)

Job Summary

Leads the U.S. Procurement and Strategic Sourcing organization within Supply Chain Management, driving operational excellence across sourcing strategy, supplier performance, and category management. Accountable for planning, evaluation, and procurement of all food, beverage (alcoholic and non‑alcoholic), packaging, and key direct operating categories to achieve growth, quality and cost optimization objectives.

Job Responsibilities and Duties

• Leads supplier strategy, sourcing, selection and risk management to secure products that meet required specifications, quality standards, and competitive pricing while optimizing lead times.
• Oversee the end‑to‑end procurement process (RFI/RFQ/RFP) and category spend management across food, beverage, packaging, and related supply contracts to drive cost savings and operational efficiency.
• Builds and maintains strong supplier partnerships, using performance metrics and continuous improvement initiatives to enhance quality, mitigate risk, and ensure resilient supply.
• Collaborates cross‑functionally with Quality Assurance, Culinary Calendar, Commercialization, Distribution and Logistics teams to ensure supply continuity and support innovation through new product development initiatives.
• Leads, coaches and develops a high‑performing procurement team, establishing and tracking KPIs to align execution with strategic, operational and financial goals.

Knowledge, Skills, and Abilities

• Exceptional contract negotiation and supplier relationship management skills with deep expertise in RFP development, evaluation, and execution.
• Proven ability to lead complex, cross‑functional and cross‑supplier projects, demonstrating strong collaboration, project management, and organizational leadership.
• Skilled communicator—adept at engaging and influencing executive and C‑level stakeholders through clear, strategic, and results‑driven communication.
• Advanced analytical and critical thinking abilities with strong data interpretation skills to drive informed sourcing and business decisions.
• Experienced in problem solving, risk management, and team leadership, fostering accountability, performance, and continuous improvement.
• Strong knowledge of commodity markets and ability to translate impact on business.
• Knowledge of food safety and quality assurance standards and certifications.

Requirements

• Education Requirements: Bachelor's Degree (Supply Chain, Finance, Business Management or related fields).
• Work Experience: 15+ years.
• Supervisory Experience: 10+ years.
• Related Experience:
  • National Chain Restaurant Supply Chain
  • Food and Beverage Manufacturing Procurement or Purchasing
  • National or large regional Food Distributor Procurement or Purchasing
  • Protein Procurement and Management

Physical Requirements

• Precise hand/eye coordination: Constantly.
• Basic keyboarding or other repetitive motions: Constantly.
• Lifting/pushing objects weighing over 10 lbs.: Constantly.
• Other: Domestic Travel ~30%, Global Travel minimal

Benefits

• Weekly Pay and Performance bonuses
• Shake Shack Meal Discounts
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Medical, Dental, and Vision Insurance
• Employer Paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Access to Employee Assistance Program on Day 1
• Pre‑Tax Commuter and Parking Benefits
• Flexible Spending and Dependent Care Accounts
• Development and Growth Opportunities (Eligibility criteria applies)

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

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