OCM Program Director

Job Description

The Organizational Change Management (OCM) Director is responsible for guiding organizations through all phases of change initiatives, ensuring seamless adoption and lasting success. This role requires a blend of strategic acumen and hands‑on execution, driving change programs that align with organizational goals and culture.

Key Responsibilities

• Assess organizational readiness through surveys and interviews, then analyze the results to customize change management plans.
• Develop strategies that address changes in people, processes, and technology, ensuring alignment with business goals and organizational culture.
• Design and implement communication plans to engage stakeholders, using presentations, written materials and events to foster awareness and support across employees, leadership and other stakeholders.
• Identify potential areas of resistance and key influencers. Partner with leadership to anticipate challenges, address concerns and champion change initiatives.
• Facilitate design and delivery of training tailored to new systems, processes or roles using classroom sessions, e‑learning, job aides and ongoing support to facilitate adoption.
• Guide project teams in applying change management principles, track adoption progress and refine approaches based on ongoing feedback and project developments.
• Ensure long‑term success of change initiatives by embedding new practices and measuring organizational performance improvements.

Qualifications

• Proven experience leading large‑scale change or transformation projects.
• Strong communication, facilitation and problem‑solving abilities.
• In‑depth knowledge of change management methodologies (e.g., ADKAR, Prosci).
• Demonstrated ability to influence, motivate and engage stakeholders at all levels.
• Analytical mindset with proficiency in conducting readiness assessments and interpreting data.
• Adaptable, empathetic and results‑driven approach.
• Formal certifications in OCM – PROSCI, APMG or similar.
• Background in consulting, psychology, organizational development or related field with experience working across diverse industries.

Salary Range: $158,950 – $215,050 a year.

#J-18808-Ljbffr