Senior Transformation Director

Senior Transformation Director

JLL empowers you to shape a brighter way. Our people shape the future of real estate by combining world‑class services, advisory, and technology for clients. Join our team to help shape a brighter future.

About JLL

We are a leading professional services and investment management firm specializing in real estate. We support owners, occupiers, and investors worldwide with advanced technology and sustainable solutions. As a Fortune 200 company, we operate in more than 80 countries and employ over 115,000 people.

The Opportunity

The Senior Transformation Director will lead critical transformation projects to support JLL’s enterprise strategy Accelerate 2030, reporting jointly to the Chief Transformation Officer and the Chief Research Officer/Head of Corporate Strategy.

Key Responsibilities

Strategic Leadership & Transformation Delivery

• Own end‑to‑end delivery of high‑priority transformation programs aligned to Accelerate 2030, setting strategic direction and maintaining accountability for outcomes across complex, multi‑stakeholder environments
• Lead transformation efforts for the Deepen Client Relationships Imperative and JLL’s global Research and Strategy functions, ensuring initiatives are sequenced, resourced, and governed effectively
• Drive cross‑functional alignment across business lines (Leasing Advisory, Capital Markets, REMS) and functions, resolving escalations and removing structural barriers to delivery

Stakeholder Engagement & Executive Communication

• Serve as a trusted adviser to senior sponsors, providing clear program visibility, risk framing, and decision‑ready recommendations
• Lead change management and adoption planning, ensuring transformation initiatives land effectively across diverse geographies and business cultures
• Oversee external consultant and vendor relationships in support of program delivery

Performance, Governance & Continuous Improvement

• Define and monitor program KPIs, ROI metrics, and milestone achievement; provide executive‑level reporting on business value delivery
• Champion transformation office best practices, contributing to methodology development and capability building across the function

Requirements

• Bachelor’s degree required; advanced degree or PMP / change management certification preferred
• 10+ years of experience in transformation, strategy execution, or program management, with a proven track record of delivering large‑scale change in complex, global organizations
• Demonstrated ability to operate at the senior leadership interface—advising executives, navigating organizational politics, and influencing without direct authority
• Deep expertise in program governance and structured change management
• Experience in professional services and working with large, matrixed organizations
• Domain expertise within real estate and familiarity with JLL’s business lines is preferred
• Exceptional executive communication skills—written and verbal— with the ability to synthesize complexity and drive alignment across diverse senior audiences
• High degree of personal accountability, strategic judgment, and resilience; comfortable operating with ambiguity and leading through change

Benefits

Personalized benefits support personal well‑being and growth. Some benefits include:

• 401(k) plan with matching company contributions
• Comprehensive medical, dental & vision care
• Paid parental leave at 100% of salary
• Paid Time Off and company holidays
• Early access to earned wages through Daily Pay

Estimated Compensation

204,100.00 - 296,000.00 USD per year

Location

On‑site – Washington, DC

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Equal Opportunity Employer

JLL is an Equal Opportunity Employer and is committed to developing and maintaining a diverse workforce. We strongly believe in equal opportunity extended to all individuals in all aspects of the employment relationship.

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