Director, Product Management Excellence

Role Overview

The Director, Product Management Excellence is a senior product planning, operations, and transformation leader responsible for defining, standardizing, and scaling unified best‑in‑class product management lifecycle (PMLC) processes across the Digital Thread portfolio. This role provides the connective tissue that allows PTC to move faster, operate with greater focus, and compete more effectively in an increasingly dynamic marketplace.

Key Responsibilities

• Design and implement a comprehensive PMLC framework.
• Scale modern product management tools, including AI‑enabled workflows.
• Ensure lasting adoption through enablement and governance.
• Lead the Product Management Guild in partnership with the VP of Digital Thread Products Planning.

Impact

• Create order from fragmentation by establishing a unified product management operating model that improves speed, alignment, and decision‑making across segments.
• Raise product management maturity by defining clear standards, best practices, and playbooks that enable consistent, high‑quality execution at scale.
• Increase organizational productivity and transparency through effective use of modern PMLC tooling and AI‑augmented workflows.
• Translate strategy into execution by ensuring lifecycle processes, tooling, and behaviors reinforce each other and deliver visible business outcomes.

Team & Leadership

Serves as a horizontal leader within the Products organization, working through the Product Management Guild, Product Planning & Operations, and cross‑functional teams. May have one direct report and works closely with senior leaders in PLM, ALM, CAD, SLM, and the extended Enterprise.

Day‑to‑Day Responsibilities

• Evolve and steward an end‑to‑end product management lifecycle (PMLC) framework covering insights, strategy, planning, prioritization, requirements, roadmaps, delivery, launch, and retirement.
• Build and maintain a comprehensive set of product management process playbooks.
• Drive implementation, rollout, and scaling of an enterprise PMLC tool, ensuring integration with existing R&D tools and company systems.
• Partner with the AI COE to embed AI‑enabled workflows into product management activities.
• Lead adoption and change management efforts for PMLC processes, tooling, and AI workflows, including enablement, training, communications, and continuous feedback loops.
• Co‑lead the Product Management Guild with the department head, shaping its agenda.

Preferred Skills & Knowledge

• Deep expertise in product management best practices across the full product lifecycle.
• Experience designing and operationalizing scalable processes in complex, multi‑product or multi‑segmented organizations.
• Hands‑on familiarity with products such as Productboard, Aha!, and Jira and how to operationalize them at enterprise scale.
• Proven ability to drive change through influence, facilitation, and governance.
• Knowledge of applying AI and automation to knowledge‑work processes.

Preferred Experience

• 10+ years of experience in product management, product operations, or product transformation roles.
• Experience leading enterprise‑scale process, tooling, or operating model initiatives with clear adoption and business impact.
• Prior involvement in communities of practice, guilds, or horizontal operating models.

Basic Qualifications

• Bachelor’s degree required; advanced degree in business, engineering, or related field preferred.
• Track record of influencing senior leaders and driving cross‑functional alignment in complex organizations.

Benefits

PTC offers a comprehensive benefits program that may include medical, dental, and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions with employer match, flexible spending accounts, life insurance, disability coverage, and a commuter subsidy. Employees may also be eligible for performance‑based bonuses, equity programs, and an employee share purchase program (ESPP). Compensation ranges from $140,000–$170,000 annually.

Equal Opportunity Statement

PTC is an Equal Opportunity Employer and welcomes applicants from all backgrounds. PTC does not discriminate on the basis of race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other protected class. All hiring decisions are based on merit.

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