Senior Director, Product Management, AI Brand Experiences

Senior Director, Product Management, AI Brand Experiences

You will lead Adobe’s Experience Manager Sites and Forms product management, bringing together content, data, and commerce for personalization at scale across a brand’s owned properties. You will also lead the product strategy for Brand Concierge, a conversational brand ambassador that engages consumers and business buyers to support product discovery, qualification, and conversion for both B2C and B2B audiences.

Key Differentiators:

• Fast, Frictionless Discovery – combines visuals, summaries, and comparisons in one view for quick decision‑making.
• Trustworthy Answers – uses approved brand content rather than generic web results.
• Respectful Personalization – adapts to user behavior without intrusive logins or downloads.
• Seamless Support – connects users to representatives without breaking context.

Success will be measured by near‑term enterprise customer success, existing install‑base retention, and the ability to drive a differentiated vision into product reality for the long‑term in a manner that generates market momentum.

What You’ll Do

• Continue to evolve the product strategy for AEM Sites, Forms, and Brand Concierge across mature and emerging use cases.
• Ensure execution against strategy in a technically efficient manner that drives above‑market levels of efficiency and impact for the resources available.
• Work collaboratively with CXO and C&P product teams to integrate content, data, and commerce for personalization at scale.
• Build trust and relationships with senior leaders across customers and partners, expanding commercial relationships for the long run.
• Establish credibility and influence with key functions across Adobe to support customer acquisition and success, partnering with Product Marketing and Field organizations.

What You’ll Need to Succeed

• Deep product‑management and domain expertise in content personalization and large, cloud‑based systems for enterprise organizations.
• Innovative thinking that drives thought leadership and execution, building the future for an entire industry.
• Ability to connect business and user design requirements to concrete product priorities, fostering a culture of data‑driven decision making.
• Consistent record of implementing AI/ML capabilities, preferably within creative or marketing tooling.
• Deep understanding of generative AI and content‑delivery workflows.
• Exceptional product instincts and critical thinking, articulating the “why” behind each feature and linking it to business value.
• Strong verbal and written communication that is collaborative and drives clear decision making.
• Passion for this space as both a veteran and a practicing thought leader.

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity, and personalized customer experiences. Adobe’s industry‑leading offerings include Adobe Acrobat, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio, all powered by AI and driven by human ingenuity.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

Adobe aims to make our Careers website and recruiting process accessible to all users. If you have a disability or special need requiring accommodation, email or call .

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved as part of a reasonable accommodation. Improper use may result in your application being inactivated.

Expected Pay Range

The U.S. pay range for this position is $190,400 – $397,250 annually. Pay within this range varies by location and may also depend on job‑related knowledge, skills, and experience. Your recruiter will provide the specific salary range for your location during the hiring process.

In California, the pay range for this position is $255,500 – $397,250.

#J-18808-Ljbffr