Open Banking Product Director

Ignite your passion for product innovation by leading customer‑centric development, inspiring solutions, and shaping the future with your strategic vision and influence. Chase is seeking a dedicated and innovative Product Director to lead a key area of the rapidly growing Open Banking product. In this role, you will use your experience in customer‑focused outcomes and strong delivery track record to enable customers to easily and securely share their financial data to manage their finances across the ecosystem and FinTechs, and seamlessly control these permissions through Chase’s Security Center. They will also have the opportunity to work with internal and external stakeholders, representing Chase at industry forums.

Job Responsibilities

• Drive the end‑to‑end product strategy and vision for secure data sharing, including customer consent flows, permission management, aggregator and direct connector integrations, and the self‑service developer portal experience
• Oversee the product backlog to drive value for our customers, shareholders, and stakeholders
• Execute business and technical requirement analysis, definition and JIRA management
• Write initiatives, epics, and stories in JIRA, partnering with other product managers, engineering, design, data, architecture, and stakeholder teams
• Partner with engineering leads to oversee development team and ensure effective sprint planning and utilization of development cycles
• Partner with the Agentic AI Executive Director to evaluate and integrate AI‑driven capabilities into the product backlog, ensuring that AI‑enhanced features meet customer experience standards and product quality requirements
• Develop and manage collaborative relationships across Chase to discover and define customer needs, to ensure timely and clear communication, to design solutions, and to drive commitment for critical dependencies
• Maintain deep knowledge and documentation of customer and user experience journeys and ensure clear documentation of technical solutions
• Engage in and drive testing and validation across feature delivery
• Lead a small team of product managers
• Act as a strategic partner across the team

Required qualifications, capabilities, and skills

• 8+ years of digital product management or relevant experience
• Ability to map customer journeys and business processes and identify requirements
• Experience with agile product development techniques and practices
• Experience in defining and building out product roadmap
• Experience with APIs
• Structured and strategic thinker, effective communicator with excellent written communication skills
• Commitment and self‑motivation suitable to a start‑up team
• Demonstrable experience working on a regulated product or feature set
• Strong written and verbal communicator with excellent reasoning, organizational and presentation skills
• Proficient with the Microsoft Office suite and with JIRA
• Minimum BA/BS degree required or relevant experience

Preferred qualifications, capabilities, and skills

• Experience with open banking and data sharing APIs (a plus)
• Experience in AI or machine learning automation (a plus)

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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