Senior Director, Global Buyer Lifecycle & AI-Driven CRM

A leading e-commerce platform in San Jose is seeking a strategic leader for Global Buyer Lifecycle Experience. This role involves crafting AI-powered customer engagement strategies that drive revenue and long-term loyalty. Key responsibilities include leading a diverse team, optimizing CRM initiatives using data-driven insights, and working with cross-functional teams to enhance customer experiences. A Bachelor’s degree in Marketing and strong analytical skills are required, with an MBA being desirable. The position offers a competitive salary range and additional benefits.
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