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Sales Director

American Senior Communities, Fort Wayne, IN, United States


Overview

Coventry Meadows Assisted Living is now hiring a Sales Director . Are you a relationship-driven sales professional with a passion for helping seniors and their families find the right community? We are seeking a Sales Director to join our team and play a key role in driving occupancy, building referral partnerships, and guiding prospective residents through the move-in process. In this role, you will be responsible for achieving community occupancy goals by managing inquiries, conducting tours, securing deposits, and building strong relationships with prospects, families, and referral sources.

Responsibilities

  • Drive occupancy growth by meeting established sales goals for inquiries, tours, and deposits.
  • Achieve conversion targets for inquiry-to-tour and tour-to-deposit ratios based on community needs.
  • Conduct external marketing efforts and person-to-person sales calls, documenting all interactions in the CRM/database.
  • Schedule appointments for prospective residents and family members, conduct community tours, and answer questions about services, amenities, and lifestyle options.
  • Coordinate and support lease signings for incoming residents in partnership with the Executive Director.
  • Complete initial move-in paperwork and assist in facilitating a smooth transition for new residents.
  • Maintain current knowledge of the local market, including competitors, community organizations, and healthcare providers.
  • Develop and maintain strong referral relationships to support community occupancy goals.
  • Monitor marketing efforts, manage market-specific budgets, and track campaign effectiveness.
  • Build and maintain strong follow-up relationships with all inquiries to support long-term occupancy success.

Qualifications

  • Previous sales, marketing, senior living, healthcare, or customer relationship experience preferred.
  • Strong interpersonal and communication skills with the ability to connect effectively with seniors, families, and professional referral sources.
  • Proven ability to build relationships and convert leads into move-ins.
  • Organized and detail-oriented with the ability to manage multiple prospects and priorities.
  • Experience using CRM or sales tracking software preferred.
  • Ability to work collaboratively with community leadership and department teams.
  • Knowledge of the senior living or healthcare market preferred.

Benefits And Perks Include

  • Earn some of the best wages in the market!
  • Access a portion of your earned wages before payday with PayActiv
  • Paid Time Off (PTO), holiday pay and opportunities to earn additional PTO
  • Medical, vision & dental insurance with Telehealth option and flex spending accounts
  • Paid training, skills certification & career development support
  • Continued education opportunities with company-sponsored scholarship programs
  • Tuition reimbursement and certification reimbursement
  • 401(k) retirement plan options
  • Lucrative Employee Referral Bonus program
  • Employee assistance program & wellness support
  • Retail, food & entertainment discounts, and so much more
  • Full-Time and Part-Time Benefits may vary, terms and conditions apply

About Our Senior Living Division

Our Senior Living Division offers team members the opportunity to advance their career while working in a fast paced and rewarding environment. We take pride in offering our residents more than just a place to rest their head. As a member of the Senior Living division, you will have the opportunity to use your skills to enhance the lifestyles of our residents and help them explore their passions. Our whole-person centered care focuses on nurturing the physical, emotional, mental, social and spiritual well-being of our residents. The hands-on experience you will gain allows you the opportunity to create meaningful relationships with your team and our residents.

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