DIRECTOR OF FOOD AND NUTRITION, BENCH - HOSPITALS
Compass Group, North America, Detroit, MI, United States
TouchPoint
Reports to: Regional Director of Operations.
Job Summary
As a Director of Food & Nutrition (Bench), you will provide executive‑level leadership and operational support across multiple healthcare dining accounts in the Detroit Metro market. This floating leadership role supports accounts based on business needs such as leadership vacancies, new business launches, operational turnarounds, or strategic initiatives. You will oversee all aspects of food and nutrition services while leading and developing management teams, ensuring financial performance, regulatory compliance, exceptional food quality, and outstanding client and customer satisfaction.
Key Responsibilities
- Provide day‑to‑day leadership and operational oversight for assigned food and nutrition accounts
- Serve as an interim or transitional leader during leadership vacancies, start‑ups, or performance improvement initiatives
- Lead, mentor, and develop management teams and hourly associates to drive engagement, accountability, and performance
- Maintain strong relationships with hospital clients, stakeholders, customers, and internal partners
- Oversee financial performance, including P&L ownership, budgeting, forecasting, payroll oversight, and cost controls
- Partner with culinary leadership to develop menus and deliver high‑quality, patient‑centered and retail dining programs
- Ensure compliance with all regulatory, safety, sanitation, and infection‑control standards
- Support and lead the rollout of new culinary, retail, and operational programs
- Oversee high‑volume production, retail dining, and catering operations, including special events and physician dining
- Analyze operational and financial data to identify opportunities for improvement and drive results
- Champion service excellence, innovation, and continuous improvement across all supported locations
- Perform additional duties as assigned based on business needs
Preferred Qualifications
- Three to five years of director or general manager level experience overseeing foodservice operations, preferably in a hospital or senior living setting
- Bachelor’s degree in Hospitality, Foodservice Management, Nutrition, or Culinary Arts preferred
- Proven experience managing budgets, P&L statements, and cost controls
- Strong background in high‑volume production, retail dining, and catering operations
- Demonstrated success leading teams through change and supporting multiple locations
- Excellent communication, leadership, and client‑relationship management skills
- Ability to travel and work flexibly across the Detroit Metro market
- ServSafe certification required or ability to obtain
Background Screening
Certain positions may require Florida Level 2 background screening.
Equal Opportunity Employment
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualifications & Responsibilities Disclaimer
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity. The company considers for employment all qualified applicants, including those with a criminal history, in a manner consistent with applicable federal, state, and local laws, and relevant fair chance ordinances.
Benefits
- Medical
- Dental
- Vision
- Life Insurance / AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)