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Director of Enrollment Systems and Data Analytics

Bellarmine University, Louisville, KY, United States


Bellarmine University is a dynamic, growing university with a strong liberal arts focus in the Catholic higher education tradition. Bellarmine is an affirmative action and equal opportunity employer and encourages applicants with diverse backgrounds to apply.

Job Description

Reporting to the Vice President for Enrollment, Marketing and Communication, the Director of Enrollment Systems and Data Analytics spearheads enrollment systems and data analytics enterprise to provide expertise in cross‑functional data and information systems in order to deliver actionable analysis that drives the business process of enrollment management. The director develops strategy to analyze student recruitment activity, financial aid information and enrollment data in support of the university’s enrollment processes and identifies opportunities for improvement in business strategies and operations related to enrollment management, while providing recommendations to improve data usage. The position leads staff, manages data modeling, forecasts, research projects and policy analysis for the division, and works with division members to improve and/or automate current processes related to databases and systems.

The director builds a culture of strategic analysis by collecting, analyzing, translating and communicating data from key operational areas, as well as from external sources, providing analytical advice and driving decision‑making in support of institutional priorities focused on undergraduate enrollment, graduate enrollment, financial aid analysis, assessment of student success factors, risk analysis and financial aid packaging.

Secondary Responsibilities

  • Performs other duties as assigned by the Vice President for Enrollment, Marketing and Communication.
  • Establishes and maintains effective and cooperative working relationships with a wide variety of individuals.
  • Uses insight regarding complex campus and system‑wide relationships.
  • Identifies business processes that could be automated or improved through system enhancements and recommends implementation.
  • Analyzes and documents operational requirements for the CRM system.
  • Maintains system security, user permissions and access.
  • Communicates with users to create mockups, define system requirements, demo new features, prepare documentation and test in a pragmatic manner.

Duties

  • 40% Spearhead development, execution and evaluation of strategic processes and policies for managing enrollment systems, data collection, integrity and analytics.
  • 20% Identify, implement and assess best‑in‑class analytical and predictive modeling tools, applications and processes through collaboration and planning.
  • 15% Evaluate and improve operational processing and procedures.
  • 10% Coordinate training and development of team members in relation to systems and data analysis.
  • 5% Other duties as assigned.

Requirements

Required Qualifications

  • Bachelor’s degree in Data Analytics, Statistics, Computer Science, Informatics, or a related field.
  • Four or more years of related experience.
  • Two or more years of supervisory experience.
  • Advanced level statistical knowledge, software, methodologies and theory to analyze complex data for strategic planning.
  • High level autonomy with independent judgement, knowing when to seek consultation.
  • Excellent interpersonal skills, including training team members.
  • Strong attention to detail and ability to manage multiple projects and meet tight deadlines.
  • Ability to maintain confidentiality.
  • Experience in enrollment management research, modeling and analysis.
  • Excellent oral and written communication skills.
  • Outstanding interpersonal and leadership skills.
  • Knowledge of and commitment to the mission of Bellarmine University.
  • Experience with Slate CRM and Colleague SIS.

Preferred Qualifications

  • Experience working in a higher education setting.
  • Four or more years of supervisory experience.

Physical Requirements

  • May require periodic scheduled and unplanned hours on evenings and weekends.
  • Must be able to make decisions and respond to challenges quickly and with ease.

Application Instructions

Please submit a cover letter, resume, and contact information for three professional references. Visa sponsorship is not provided for this position.

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