Aladdin Client Engagement, Strategic Relationship Manager, Vice President/Direct

About this role

Strategic Relationship Manager, Aladdin Client Engagement, Vice President/Director

BlackRock Solutions (BRS) supports the investment process through the development, deployment, and support of our enterprise investment management platform (Aladdin®), which is utilized by executives, portfolio management, risk management, and operations teams. BRS provides strategic advisory and enterprise investment system services for our clients with portfolios totaling over $20 trillion. Our diverse client base is made up of external institutional asset managers, pensions, insurance companies, banks, and governments around the world.

Aladdin Client Engagement is part of the Aladdin Business within BlackRock Solutions. It is responsible for maximizing the value of the Aladdin product through engagement and education and working closely with clients to be their trusted consultant, problem solver, and business partner. This is a client‑facing role, and you will be expected to build deep and highly effective partnerships with clients to understand and solve problems.

We are seeking someone to bridge institutional client relationship management with expertise in client industry, financial markets, and the Aladdin ecosystem to maximize our value proposition and client outcomes.

Key Responsibilities

• Own and expand relationships with client’s senior management (CIO, CRO, CFO, COO, CTO, Heads of Desks) to understand business objectives and help them use Aladdin expertise to achieve goals.
• Connect client executives with senior BlackRock leaders when appropriate to further strengthen overall relationship and facilitate opportunities for BlackRock asset management mandates.
• Cultivate and mobilize an extensive network of BlackRock partners across functions to orchestrate holistic, enterprise‑wide solutions tailored to each client’s strategic needs.
• Understand client’s business challenges and propose solutions leveraging Aladdin that drive value and adoption.
• Assist clients in leveraging Aladdin to its fullest across the entire investment and portfolio lifecycle.
• Own commercial success and financial outcomes for clients, including renewals, new product subscriptions, and changes to fee structure.
• Partner with Business Development and clients to identify upsell/cross‑sell opportunities for additional Aladdin products and services, and drive those opportunities to a successful outcome.
• Ensure client feedback on product is communicated to Product Managers and work with Product Management and other internal stakeholders to guide and align future development by bringing the voice of the client to the table.
• Stay updated on industry trends to help clients stay ahead of changing times and further embed your standing as a trusted advisor.
• Engage with clients to define key strategic and tactical initiatives to resolve issues, expand adoption, and embed Aladdin. Partner with internal value delivery teams to ensure execution from inception of the project to realization of the desired future state.

Qualifications

• 7+ years of work experience in financial services or consulting.
• Undergraduate degree in Business, Economics, Accounting, Finance, or Engineering is preferred.
• Strong interest in FinTech and financial institutions (Banks and Insurance companies) and/or Asset Management.
• Strong background in buy‑side investment management, risk management, and/or middle‑office workflows is preferred.
• Strong understanding of fixed income and equity securities, markets, and their operational workflows. Knowledge of alternative investments and their lifecycle is a plus.
• High level of comfort with complexity (quantitative, technological, process).
• Outstanding communication skills and ability to present complex concepts simply and clearly to varying audiences.

Preferred Skills And Experience

• Experience with SQL, UNIX, BI Tools (Tableau, PowerBI) or similar tools, and/or Aladdin is a plus.
• Proficiency with commonly used AI tools (e.g., Copilot, ChatGPT) and CRMs.
• CFA, FRM, CIMA, or CAIA certification is a plus but not required.

Benefits

We offer a wide range of benefits, including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) to relax, recharge and be there for the people you care about.

EEO Statement

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

BlackRock is committed to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email All requests are treated in line with our privacy policy.

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