Director, Global Developer Communities - San Francisco

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI‑powered platform enables teams to navigate complex workflows in real‑time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast‑changing world.

Ultimately, Workato believes in fostering a flexible, trust‑oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

Responsibilities

• Build and run Workato’s global developer community programs: launch and scale hundreds of local developer user groups, a world‑class MVP / Champions program, and university & student outreach initiatives.
• Design and maintain the supporting systems, tooling, and analytics that power self‑service growth.
• Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long‑term engagement.
• Launch ambassador and champions programs; recognize and reward top contributors.
• Design and execute community strategy across Discord, GitHub, Reddit, X/Twitter, and in‑person meetups.
• Moderate online forums, surface insights, and route feedback to Product & Engineering.
• Build relationships within the San Francisco AI community and host events and activations in our SF hub.

Qualifications / Experience / Technical Skills

• Experience working in both a startup environment and a matrixed organization.
• 5+ years building and nurturing developer communities from zero to scale.
• 5+ years of hands‑on programmatic marketing, including segmentation, automation, and lifecycle campaigns.
• Direct, end‑to‑end experience planning and executing in‑person and virtual events.
• Must be local to San Francisco and willing to operate in our San Francisco office.

Soft Skills / Personal Characteristics

• Strong written voice and conflict‑resolution skills.
• Strong operational approach with metrics, structured processes, and holding teams accountable.
• Empathetic community builder who nurtures inclusive spaces.

For California applicants, the pay for this role begins at $186,000 plus variable, benefits, perks and equity.

As set forth in Workato’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

#J-18808-Ljbffr