Director of Community Relations

Cambridge, Massachusetts Senior Living Residences is acclaimed for its forward-thinking, pace‑setting innovations in senior care, including a renowned Compass Memory Support Neighborhood, the award‑winning Brain Healthy Cooking Program and the stigma‑shattering Dementia Friendly Communities Initiative that is quickly spreading across our area.

Senior Living Residences enjoys an exceptional reputation among families and professionals for providing quality care, creating innovative programs that enhance residents’ quality of life and maintaining the highest industry standards. It is our associates’ commitment to our “Right Values” philosophy that establishes this position of excellence, respect and trustworthiness in the senior housing industry. Working in assisted living requires compassion and integrity. Our most successful associates see their role as a chance to make a real difference in seniors’ lives. We are proud to have been ranked #1 in The Boston Globe’s 2024 List of Top Places to Work.

Schedule

Full Time: salaried position with on‑call responsibilities and rotating weekend on‑duty.

Pay & Benefits

Annual salary starting at $70,000, plus a bonus structure.

Benefits

• Comprehensive standard benefits program starting on the day of hire, including paid time off, holiday pay, health insurance through Blue Cross Blue Shield, dental and vision insurance, disability coverage, complimentary life insurance and a pre‑tax retirement savings plan with a company match.
• DEI Initiatives – a regular opportunity for all associates to voice opinions and ideas to improve diversity, equity and inclusion for the whole company.
• Generous bonus program for referring associates and residents (up to $2,500).
• Retail discounts on cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping and more.
• Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health care expenses.
• Nationwide tuition rewards program.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner.

What Will You Be Doing?

The Director of Community Relations will be responsible for all sales and outreach activities and results necessary to achieve and exceed the community’s sales and move‑in goals, continuously maximizing occupancy. This role develops meaningful relationships with residents, families and community partners, plans and conducts presentations showcasing services and innovative programs, and ensures a smooth transition for new residents throughout the entire sales/move‑in process.

Requirements / What We Expect

• Experience in sales and outreach – a must.
• Teamwork – promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service and an atmosphere conducive to growth.
• Trustworthiness – demonstrate an acute sense of responsibility, moral integrity and strong follow‑through on commitments, inspiring trust.
• Professionalism – provide leadership, take initiative, handle pressure and remain level‑headed in emergencies, treat others with respect and excel at project management.
• Communication – interact clearly and effectively, remain open to others’ ideas and thoughts, demonstrate patience, tact, positive energy and enthusiasm.
• Technical Ability – success requires comfort with technology used in communications with residents, families and coworkers.
• Knowledge of Alzheimer’s disease, related dementias and behavior management techniques, and a sincere desire to work with cognitively impaired residents.

Committed to SLR’s Right Values, the ethical principles that guide SLR and the Community.

Not ready to apply yet but have questions? Email us at

Equal Employment Opportunity

Senior Living Residences (SLR) is an Equal Opportunity Employer, committed to providing equal employment and advancement opportunities for all job applicants and associates. We aim to attract and retain a diverse staff. SLR honors each associate’s and resident’s experiences, perspectives and unique identities. Each of our communities strives to create and maintain an inclusive, equitable and welcoming environment. We proudly achieved Platinum through SAGECare’s LGBTQ Cultural Competency Training Program to build bridges between staff, LGBTQ residents and families by sharing real stories and forming human connections. Employment decisions at SLR are based on merit, qualifications and abilities. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, genetic information or the result of genetic testing or any other characteristic protected by state, federal or local law. In addition, the Community complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including hiring, placement, promotion, termination, layoff, re‑hire, transfer, leaves of absence, compensation and training.

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