The Director of Account Strategy serves as a strategic leader and the North Star for the agency’s accounts, driving innovation, collaboration, and growth beyond the boundaries of client services. This role is designed for a visionary, results-driven professional who thrives in a leadership position. This role will be guiding the account services team, cultivating deep client partnerships, and co-piloting the agency’s direction alongside the Creative Director and executive leadership.
CORE FOCUS:
Client Success & Strategic Leadership
- Act as a trusted advisor to key clients, driving strategic direction and innovative solutions
- Lead strategy workshops and planning sessions to uncover opportunities for growth and measurable success
- Ensure all deliverables align with client objectives, agency standards, and market trends
- Build, mentor and inspire a high-performing, collaborative account services team
- Provide ongoing coaching, professional development, and career-path planning
- Serve as a role model for agency culture, fostering curiosity, positivity, and accountability
Operational Excellence & Agency Partnership
- Collaborate with agency leadership to forecast revenue, manage profitability, and optimize team utilization
- Partner with cross-functional leaders to drive seamless integration across creative, digital, PR, media, and strategy disciplines
- Provide a clear voice in operational planning, innovation initiatives, and agency-wide strategic decisions
Culture Champion
- Embody and champion ANDERSON’s core values in every interaction
- Actively contribute to building an inclusive, supportive, and high-energy environment that drives creativity and results
- Inspire teams through strong communication, transparency, and forward-thinking leadership
Success in this Role Looks Like:
- Empowered, High-Performing Teams: The account team thrives under your leadership, operating with seamless workflows, exceptional productivity, and a culture of continuous growth. Coaching and mentorship inspire confidence, innovation, and collaboration, creating a unified team driven to deliver their best work every day.
- Transformative Client Partnerships: Clients view the agency as an indispensable strategic partner. Strategies are forward-thinking, data-driven, and consistently deliver measurable ROI. Every plan reflects deep understanding of client goals, while relationships are strengthened through trust, innovation, and proactive guidance, while fueling long-term partnerships and agency growth.
Job Description
- Lead, mentor, and develop the account team for success, ensuring growth, performance, and collaboration
- Oversee strategy for high-value accounts while providing guidance and oversight for all agency clients
- Conduct strategy sessions, facilitate innovative brainstorming, and lead the creation of actionable, results-oriented plans
- Collaborate with the Creative Director and senior leadership to shape agency vision, processes, and new approaches
- Provide strategic counsel and high-level communication to clients and internal stakeholders
- Participate in forecasting, resource allocation, and financial planning to meet agency targets
- Support the acquisition and onboarding of new talent while nurturing a high-retention environment
- Contribute to the reporting and analysis process, translating data and insights into strategic recommendations
Skills and Abilities Requirements
- 10+ years of progressive leadership experience in marketing, advertising, or communications, preferably in an agency environment with specific strategic responsibilities
- Demonstrated success leading strategic client relationships and driving measurable growth
- Deep expertise in multi-channel, integrated marketing, leveraging digital, traditional, and innovative platforms to build cohesive, results-driven campaigns
- Strong command of emerging technologies and analytics, including AI-powered tools for insight generation, performance optimization, and strategic foresight to drive smarter, data-informed decision-making
- Excellent business acumen, including revenue forecasting, resource management, and profitability analysis
- Proven ability to mentor and inspire teams to deliver exceptional work and grow professionally
- Exceptional collaboration, communication, and problem-solving skills.
- Alignment with ANDERSON’s values of collaboration, innovation, accountability, and positivity
Are we what you’re looking for?
This role is ideal for a strategic leader and partner ready to elevate ANDERSON’s client relationships, team performance, and industry impact, while co-leading the agency toward its next phase of growth and creative excellence. Prior experience with financial services, hospitality, packaged goods and non-profit clients are a plus.
If you meet these qualifications and like working in a fun-loving environment where you’d be surrounded by intelligent, creative people (and dogs) who thoroughly enjoy their work, then you’ve come to the right place. We work in a hybrid environment – three days in the office and two days from home. If this sounds like a good fit for you, please send your resume, salary requirements, and cover letter telling us why you’re the perfect person for the job. We look forward to hearing from you.
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