
Stock Director - Ukpeagvik Inupiat Corporation
Ukpeaġvik Iñupiat Corporation, utqiaġvik, ak, United States
Ukpeaġvik Iñupiat Corporation is seeking a Stock Director to provide strategic leadership for the Stock Department, ensuring high-quality administrative operations and exceptional service to shareholders and the Board of Directors. This role oversees shareholder services, manages time-sensitive initiatives, and upholds strict confidentiality standards while driving efficiency, accuracy, and responsiveness across department functions. The ideal candidate is proactive, detail-driven, and committed to operational excellence and customer service.
Responsibilities
Customer Service & Shareholder Support
- Serve as the primary point of contact for shareholders, providing excellent customer service through in-person interactions, phone calls, and written correspondence daily.
- Assist shareholders with inquiries, ensuring prompt and accurate responses to their needs.
- Notarize shareholder documents upon request, adhering to legal and organizational standards.
Shareholder Data Management
- Enter, update, and maintain shareholder information in the shareholder database with accuracy and attention to detail.
- Manage the transfer of shares and Class B stock in the database, ensuring compliance with the Board of Directors' (BOD) approvals.
Annual Meeting & Shareholder Meeting Coordination
- Lead the Stock Department team in preparing for the Annual Meeting, including:
- Overseeing proxy entry and ensuring accurate data processing.
- Coordinating the distribution of mail-outs, such as meeting notices, proxies, and other event materials.
- Organizing shareholder registration processes for the Annual Meeting.
- Direct the Stock team in managing projects and timelines specific to Annual Meeting preparation.
- Direct the Stock team in support of Informational Meetings.
Trust Distributions
- Oversee the project of trust distributions, ensuring timely and accurate processing.
Team Leadership & Training
- Provide guidance and leadership to the Stock Department team, fostering a collaborative and efficient work environment.
- Train team members on department processes, tools, and compliance requirements to ensure consistent performance and professional growth.
Compliance & Confidentiality
- Uphold a high level of confidentiality in handling sensitive shareholder information.
- Ensure compliance with applicable laws and regulations, including the Alaska Native Claims Settlement Act (ANCSA) and relevant Alaska Statutes.
Other Duties
- Perform additional responsibilities as assigned to support the department and organization.
Qualifications
Minimum Qualifications
- High school diploma or equivalent required.
- Minimum of four (4) years of experience in Stock or Shareholder Services within an Alaska Native organization.
- Strong working knowledge of ANCSA and applicable Alaska Statutes.
- Excellent verbal and written communication skills with the ability to engage effectively with diverse audiences.
- Strong organizational and time-management skills with the ability to manage multiple priorities.
- High attention to detail to ensure accuracy in data entry and document management.
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Ability to perform basic mathematical functions accurately.
- Demonstrated ability to maintain strict confidentiality.
- Must be a Notary Public or obtain certification within six (6) months of hire.
Preferred Qualifications
- Fluency in reading, writing, and speaking the Iñupiat language highly preferred.
- Knowledge of office management principles and practices.
- Strong verbal and written communication skills.
- Ability to collaborate effectively with team members in an office environment.
- Highly organized with strong attention to detail and filing accuracy.
- Ability to work independently with minimal supervision.
Physical And Mental Demands
- Regularly required to sit for extended periods.
- Frequent use of hands to handle, or feel objects, tools, or controls.
- Must be able to communicate clearly through speech and hearing.
- Occasionally required to stand, walk, and reach with hands and arms.
- Must be able to lift and/or move up to 20 lbs.
Working Conditions
- Primary work location is UIC’s corporate headquarters in Utqiaġvik, Alaska.
- Frequent travel required to Anchorage, other areas within Alaska, and occasionally to the Lower 48.
- Occasional visits to community events, shareholder meetings, or educational/outreach activities may occur outside of regular business hours.
- Work is typically performed in a professional office environment.
- Extended periods of computer use and screen time.
- May be required to work beyond normal business hours during peak periods (e.g., audits, budgeting, board meetings).
- Regular interaction with executive leadership, board members, subsidiaries, and external partners.
- Must maintain confidentiality and professionalism when handling sensitive financial and corporate information.