Resident Service Director
Triple Crown Senior Living, Bowling Green, KY, United States
Position: Wellness Director - Cardinal Landing Memory Care
Schedule: 3 weekdays, 1 weekend and on call 8:30am- 6:30pm
Location: 1310 Campbell Lane, Bowling Green, KY 42104
At Cardinal Landing Memory Care we are committed to providing compassionate, high-quality care that enriches the lives of our residents. Our team creates a welcoming environment where residents feel at home, supported, and valued. Join us and make a difference in the lives of seniors every day!
We are seeking a compassionate and dedicated Resident Service Director. The Resident Service Director oversees the overall care and well‑being of residents in the senior living community. This role is responsible for managing the health services team, ensuring quality care standards, compliance with state regulations, and promoting a wellness‑focused environment that supports resident independence, dignity, and quality of life.
If you are a compassionate Resident Service Director who thrives in a team‑oriented, resident‑focused environment, we would love to hear from you!
Essential Duties
- Oversee the planning, coordination, and delivery of resident care services.
- Manage and schedule the wellness team including nurses, aides, and care associates, ensuring proper staffing, training, and performance.
- Verify proper completion of health assessments for new residents and create individualized care plans.
- Monitor resident health status and care needs, making updates to care plans as needed.
- Collaborate with physicians, families, and other healthcare providers.
- Ensure compliance with state and federal regulations and community policies.
- Maintain accurate and timely medical records and documentation.
- Lead regular care plan reviews and participate in resident/family care conferences.
- Develop and implement wellness programs and initiatives to promote healthy aging.
- Provide training, coaching, and development for care staff.
- Serve as a liaison between residents, families, and medical professionals.
Work Experience Requirements
- We offer On‑Demand Pay so you can access wages you’ve already earned between paydays. Perfect for unexpected expenses!
- Minimum 3-5 years of experience in a healthcare setting; senior living, geriatric or Memory Care experience preferred.
- Prior management or supervisory experience required.
- Strong knowledge of state regulations for assisted living or memory care.
- Excellent communication, leadership, and organizational skills.
- Ability to build positive relationships with residents, families, and staff.
What We Offer
- Competitive pay
- 401(k) retirement plan (available to both full‑time and part‑time employees)
- Opportunities for professional growth and development
- A supportive, inclusive work environment where you can make a meaningful impact
- Comprehensive health, dental, vision, and voluntary benefits for eligible full‑time employees
- The opportunity to be part of a growing, vibrant company