Senior Director, Business Transformation - Revenue Transformation

Who We Are

FTI Consulting is the world's leading expert‑driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted adviser to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our impressive performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

About The Role

The Business Transformation group within Corporate Finance & Restructuring is comprised of the following specialties: Revenue Transformation, Consumer & Retail, Energy, Industrials & Supply Chain, Financial Services, and Food & Agribusiness. Each sub‑team works alongside clients to drive revenue growth and optimize cost efficiencies and operations.

Senior Directors are senior engagement leaders who operate across specialties and work directly with executive stakeholders to shape, lead, and deliver enterprise‑wide transformation initiatives. They define engagement scope, guide complex analytical workstreams, translate insight into actionable solutions, and ensure successful implementation that drives measurable financial impact. Senior Directors also contribute to business development, client relationship expansion, and the continued growth of the Business Transformation practice.

What You’ll Do

As a Senior Director within Revenue Transformation, you will lead complex, cross‑functional engagements focused on driving measurable improvement in revenue growth, profitability, and commercial effectiveness.

Key Responsibilities

Commercial Strategy & Revenue Expertise

• Go to Market Strategy: Apply advanced analytical skills to various client situations, turning fragmented data into a cohesive growth / go-to-market strategy.
• Assess current state and design initiatives to improve sales and marketing effectiveness, accelerate topline growth while maintaining/optimizing acquisition cost.
• Redesign and implement “Lead‑to‑Cash” models, streamlining the journey from lead generation to sales conversion to cash collection and revenue recognition.
• Assess customer and channel profitability and identify opportunities for pricing and margin optimization.
• Evaluate and redesign customer service and success operating models, processes, and tools to improve performance metrics.
• Work cross‑functionally within client teams across marketing, sales, service, and finance to deliver integrated improvement.

Engagement Leadership & Enterprise Impact

• Lead enterprise‑wide commercial transformation initiatives across marketing, sales, service, and other relevant functions (e.g., finance).
• Define hypotheses, scope analyses, and oversee complex analytical workstreams, including financial modeling, EBITDA and cash‑flow projections, and value‑creation analyses.
• Translate data‑driven insights into clear executive recommendations and actionable implementation roadmaps.
• Ensure delivery of high‑quality work products within established timeframes.

Executive Communication & Storytelling

• Be an effective storyteller within a business context—craft business problems and solutions in ways that executive and operational stakeholders can understand and act upon.
• Prepare and oversee PowerPoint presentations and quantitative exhibits for executive audiences and third parties.

Team Leadership & Development

• Manage and motivate multiple workstreams and teams with diverse skills and backgrounds.
• Develop, manage and mentor Directors, Senior Consultants, Consultants, and junior team members.
• Foster a collaborative, high‑performance team environment aligned with Business Transformation values.

Business Development & Practice Growth

• Lead and support pursuits and proposal development efforts.
• Contribute to practice development initiatives and thought leadership within Revenue Transformation.
• Identify opportunities to expand client relationships and deliver integrated solutions across Corporate Finance & Restructuring.

How You’ll Grow

Within Business Transformation, Revenue Transformation focuses on helping companies solve complex revenue challenges across marketing, sales, and service functions. As a Senior Director, you will operate at the forefront of revenue growth, customer strategy, and commercial operations initiatives that directly impact enterprise value.

You will have opportunities to:

• Expand your role as a trusted advisor to senior client executives.
• Shape and scale the Revenue Transformation capability.
• Drive thought leadership in revenue growth and commercial excellence.
• Mentor and develop high‑performing consulting professionals.
• Broaden your industry exposure across complex and dynamic environments.

Basic Qualifications

• Bachelor's degree in Finance, Engineering, or another quantitative or related field.
• 8 years of combined post‑graduation professional experience.
• 6 years of experience delivering customer‑centric and revenue‑focused transformation initiatives, including go‑to‑market strategy, commercial excellence initiatives, sales & marketing org design, customer experience design.
• Demonstrated experience leading complex business strategy projects in multi‑stakeholder environments.
• Proven ability to lead teams on complex assignments and develop individual team members.
• Advanced proficiency in financial modeling and business analytics tools to supervise data analysis, interpret outputs, and generate insights.
• Experience making detailed assessments of industries, products, markets, competitors, and customers to identify risks and opportunities.
• Ability to travel to clients and FTI Consulting office(s) as needed.

Preferred Qualifications

• MBA or other advanced degree.
• Experience within consulting firm, private equity portfolio company, or senior commercial leadership role.
• Demonstrated involvement in business development, including leading aspects of pursuits and proposal development.
• Deep expertise in one or more of the following areas:
• Customer Experience
• Customer and Revenue Strategy
• Marketing and Sales Effectiveness
• Pricing and Profitability
• Customer and Revenue Operations
• Customer Service and Success

Total Wellbeing

Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer comprehensive benefits such as:

• Competitive total compensation, including bonus earning potential.
• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance.
• Generous paid time off and holidays.
• Company matched 401(k) retirement savings plan (Important: Please change to RRSP for Canada or remove the highlighted text for NA JDs).
• Potential for flexible work arrangements.
• Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
• Family care benefits, including back‑up child/elder care.
• Employee wellness platform.
• Employee recognition programs.
• Paid time off for volunteering in your community.
• Corporate matching for charitable donations most important to you.
• Make an impact in our communities through company sponsored pro bono work.
• Professional development and certification programs.
• Free in‑office snacks and drinks.
• Free smartphone and cellular plan (if applicable).
• FTI Perks & Discounts at retailers and businesses (Not for Canada).
• Upscale offices close to public transportation.

About FTI Consulting

FTI Consulting, Inc. is a leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 32 countries and territories as of December 31, 2025. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. The company generated $3.80 billion in revenues during fiscal year 2025. More information can be found at

Equal Opportunity Employer

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation Disclosure

The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications. United States–New York–New York.

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