General Sales Manager
Sun Tan City, Cedar Falls, IA, United States
Salon Director – Full Time
One of the largest tanning salon chains in the country with over 250 salons in 20 states is currently accepting applications for a Salon Director.
Benefits
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Tasks & Responsibilities
- Develop and coach employees to provide amazing client experiences.
- Follow up swiftly on client concerns and issues.
- Consistently set a positive example and demonstrate a calm demeanor during periods of high volume.
- Display a client‑first attitude by holding team members accountable for quality client service.
- Drive company metrics by developing action plans and directly motivating and instructing the salon team through company programs.
- Manage with integrity and honesty, promoting the culture, values, and mission of Sun Tan City.
- Plan, identify, communicate, and delegate responsibilities to team members to ensure smooth flow of operations.
- Maintain cleanliness, maintenance, sanitation, and organization of the salon.
- Manage salon staffing levels to ensure employee development and maintain operational requirements.
- Adhere to applicable wage and hour laws for non‑exempt team members and minors.
- Use operational tools (labor guidelines, reports, cash management and inventory management) to plan for and achieve excellence.
- Utilize financial reports to identify and address trends and issues in salon performance.
- Conduct performance assessments, provide feedback, and set challenging goals to improve sales performance.
- Manage ongoing sales.
- Work a 5‑day week of 40 hours per week (minimum).
- Work a varying number of mid and/or closing shifts each week as determined by supervisors based on business trends and staffing needs.
Experience
- College education preferred, but not required.
- Management and/or sales experience required.
- Basic computer skills (ability to use Word, Excel, and Outlook).
- Ability to manage effectively in a fast‑paced environment, handling multiple simultaneous situations.
- Strong knowledge of client service techniques and operational practices.
- Strong problem‑solving and organizational/planning skills.
- Strong leadership skills, with ability to coach and mentor while applying supervisory practices and procedures.
- Team‑building skills.
- Ability to prioritize and delegate.
Physical Requirements
- Ability to stand and walk for long periods of time.
- Ability to bend at the waist to clean tanning equipment.
- Ability to lift or assist in lifting items and heavy boxes.
- Ability to bend down to pick up trash, towels, etc. from floors.
- Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.