Regional Operations Specialist - Senior Living

Are you a Road Warrior looking to see the country, all while caring for some amazing senior residents?
Come and be part of something Amazing and Apply today! Ideal location would be anywhere near a major airport for easy travel. Looking to fill a position in PNW (must have OR license).

Purpose

The Operations Specialist leads and directs the overall operation of the assigned Community in accordance with residents’ needs,government regulations, and Sinceri Senior Living policies and procedures. This positionmaintains excellent servicequality, and high occupancy, and meets corporate financial goals within established budgetary guidelines.

Minimum Eligibility Requirements

• A proven track record of success as an Administrator at a Retirement, Nursing Home, or Assisted Living Facility
• Bachelor’s degree in a relatedfield preferred
• Must be licensedin good standingif required by the State Licensing Authority
• Must be able to flourishin a constantly changing work environment
• Must be able to communicate effectively with residents, families, staff, vendors, and the general public
• Must meet all healthrequirements, including TB
• Must be able to performduties and responsibilities (Essential Job Functions) with or without reasonable accommodation
• Must pass a criminal background check
• Must have compassion for and desireto work with the elderly

EssentialFunctions

Overall

• Manage assignedcommunity to ensure optimalperformance in the absenceof a permanent Administrator or other key position
• Participate in the recruitment, hiring, and training of permanent Administrator for an assigned community

Community Management

• Work with the Communitymanagement staff and corporatestaff in planning all aspects of Community operations, including settingpriorities and job assignments
• Monitor each department, communicate and interpret policies, evaluate performance, provide feedback, and assist coach, and discipline staff as necessary
• Responsible for cleanliness and maintenance of the Community and grounds
• Ensure the safetyof residents, their visitors, and staff regardingInfection Control, Fire,and Safety policiesand procedures

Quality Assurance

• Conductroutine inspections of servicesbeing provided to ensure the highest quality

Compliance

• Maintain currentknowledge of State Regulations and ensure compliance in all surveys conducted by licensing authority

Resident Care

• Ensure programming is effectively managedand marketed (specialcare, companion living, therapies, wellness, etc.)

Community Staffing and Retention

• Selectqualified, appropriate candidates for employment
• Ensure trainingand incentive programs are in place and working properly
• Monitoremployee morale, maintaining a high levelof team spirit and unit cohesion
• Ensure compliance with employment laws and companypolicies
• Manageturnover
• Maintain network or recruitment sources

Business Management

• Manage Community budgets. Monitor laborcosts, raw food costs, accounts receivable, accounts payable,and payroll in concertwith Sinceri Senior Living Accounting and Operations Staff. Appropriately handle and safeguard Community funds
• Ensure compliance with all procedures when it comes to all revenue, expenses, and payroll
• Ensure Accounts Receivable are collected

Sales, Marketing, and Revenue

• Ensureoptimum/maximum occupancy, revenue, and profitability for the community
• Developand implement a sales and marketingplan
• Keep abreast of market trends and competition
• Maximizeoccupancy, and efficiency of payor mix, and develop all Community staffmembers as marketers of the Community
• Guide, and mentor sales and marketingto effectively reach occupancy and revenue goals
• Effectively perform all phases of the internalsales process: inquirycalls, pre-tour, tour, and post-tour (closing)
• Create a culturethat trains and supports all communitystaff to participate in the internalsales process
• Effectively perform all phases of external relationship-building/partnering with referral sources
• Promote occupancy and revenue growth through effective, planned eventswith the community at large, residents, and families

Community Relations

• Develop positiverelationships with State regulators, the community at large, families, and residents on behalfof the Communityand Sinceri
• Developpartnerships with professional organizations and

Customer Service

• Responsible for ensuringthat all employeesare providing excellent customerservice to internal and external customers

Residents Rights

• Ensurecompliance and understanding of all regulations regarding residents’ rights

Training

• Responsible for ensuringthat employees attend all requiredin-service training
• Provide in-service training as needed

Why You Should Work With Us:

At Sinceri Senior Living, we are a fun loving, employee‑centric company like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 6th Year in a row. Create your career with us and learn about all the career growth opportunities we offer.

Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.

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