E-Commerce Analyst, Amazon

Overview

Join Beiersdorf as an E-Commerce Coordinator, Amazon to support our Amazon Vendor Central operations in Stamford, CT.

Responsibilities

• Analyze weekly Amazon orders, check for data errors, and report final confirmed order details to Demand Planning.
• Execute day‑to‑day catalog hygiene: routinely audit Product Detail Pages (PDPs), ensure promotions and variations are live and accurate, and capture competitor pricing for key event periods.
• Own assortment variation execution and maintenance; coordinate and elevate deviations with Account Team and Customer Success Managers.
• Monitor unauthorized 3P sellers on PDPs; flag sellers who win the Buy Box, alter content, or violate brand policies.
• Raise and manage Brand Registry cases to address trademark infringement, counterfeit products, or incorrect content contributed by other sellers.
• Track pricing integrity: monitor key product pricing, identify Amazon price‑matching instances at other retailers, monitor Minimum Advertised Price Policy (MAPP) violations, and maintain a tracker of all identified pricing discrepancies.
• Escalate pricing issues to the relevant Account Manager or Director for commercial review; flag suppressed Buy Box instances.
• Resolve operational health issues: immediately own Andon Cord pulls or product suppression, investigate root causes, and raise detailed support tickets with Amazon to restore product availability.
• Serve as the team expert in opening, tracking, and following up on all support tickets with Amazon Vendor Central to resolve operational, catalog, and financial issues.
• Handle New Item Setup (NIS) and content execution tasks.
• Provide reporting and data support for the Amazon business.

Profile / Qualifications

• 1‑3 years of experience in eCommerce, operations, or administrative roles; direct experience within the Amazon ecosystem is a plus.
• Hands‑on proficiency with Amazon Vendor Central; strong Excel skills (VLOOKUPs, pivot tables).
• Experience with ISTA6 testing, retail web portals (e.g., Profitero), and SAP R3 is a plus.
• High attention to detail, strong problem‑solving, organization, and communication skills.
• Collaborative team player with an ownership mindset and a passion for maintaining the health of the Amazon presence.

Company & Culture

Beiersdorf is a global skincare company focused on innovation, safety, and sustainability. We value diversity, inclusion, and belonging, and we support personal and professional growth through flexible teams, a learning culture, and comprehensive benefits.

Benefits

• Generous and flexible PTO
• Paid parental leave
• Comprehensive wellness and benefits program
• Cash balance plan and 401(k) match
• Employee Resource Groups & affinity groups
• Hybrid work model (at least 3 days on‑site)

Equal Opportunity Statement

We are an Equal Opportunity Employer and encourage applicants of all backgrounds to apply.

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