Director Of Operations Fractional
Amber K. Boyd Attorney at Law, Indianapolis, IN, United States
AKB Law needs an experienced operator who can parachute in, create order from chaos, and build the systems that allow us to scale double our revenue. This is a 6‑9 month engagement to:
- Install metrics and accountability systems
- Train the team to operate without constant founder involvement
- Identify and fix the biggest operational bottlenecks
- Potentially transition to full‑time Director of Operations (if that’s a fit for both parties)
However, if both parties agree, this role can convert to full‑time Director of Operations at month 6‑9 with:
- Base salary: $75,000‑$95,000
- Performance bonus structure
- Full benefits package
Core Responsibilities
- Weeks 1‑4: Assessment & Quick Wins
- Audit current operations, team structure, and metrics (or lack thereof)
- Interview the founder and team to identify bottlenecks
- Implement immediate improvements (low‑hanging fruit that creates time/clarity)
- Set up a basic revenue tracking dashboard
- Document current processes (even if they’re broken)
- Months 2‑3: Install Accountability Systems
- Launch weekly metrics review with founder (Mondays, 30 min)
- Implement weekly leadership team meeting (you run it)
- Create a case tracking system (pipeline, velocity, settlement values)
- Build a hiring pipeline for the next key role (likely Senior Attorney)
- Train the team on new processes and hold them to it
- Months 4‑6: Build for Scale
- Refine the case intake and qualification process
- Improve settlement velocity (identify delays, create playbooks)
- Hire and onboard at least 1 new team member
- Document all core processes (intake > case management > settlement > close)
- Prepare for full‑time ops hire (could be you or someone else)
- Months 7‑9: Transition
- Either convert to a full‑time Director of Operations
- Or hire and train your replacement (full‑time Director of Ops)
- Hand off all systems and processes
- Exit with firm operating independently