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Ocean Import Specialist - Paid Relocation to Cincinnati, OH

Total Quality Logistics, Chicago, IL, United States


Ocean Import Specialist - Paid Relocation to Cincinnati, OH

Join us as an Ocean Import Specialist at Total Quality Logistics , where you'll play a key role in expanding our ocean freight forwarding business. This position offers paid relocation to Cincinnati, OH .

Job Overview

As an Ocean Import Specialist for TQL Global, you will coordinate all aspects of ocean import shipments, communicate with stakeholders, maintain records, and ensure high-quality customer service.

What’s in it for you:

  • Health, Dental, and Vision coverage, including plans with $0 payroll deduction + 401(k) with company match
  • Up to $5,000/year in tuition reimbursement
  • Employee referral bonus opportunities
  • Recognition as a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)

Key Responsibilities:

  • Manage all aspects of ocean import shipments from booking to delivery, ensuring timely and efficient service
  • Coordinate with overseas agents, carriers, and service providers for shipment arrangements and documentation
  • Prepare and review shipping documents for accuracy and compliance
  • Monitor shipment status and communicate updates to clients and stakeholders
  • Work with customs brokers and authorities for smooth clearance, resolving issues as needed
  • Maintain accurate records using appropriate systems
  • Ensure compliance with KPIs and audit standards
  • Stay informed on industry trends and regulations to identify process improvements
  • Provide excellent customer service and support

Qualifications:

  • Bachelor's degree in logistics, supply chain management, or related field (preferred)
  • At least 3 years of experience in ocean import operations within logistics or freight forwarding
  • Strong knowledge of ocean freight documentation, customs regulations, INCO terms, and trade practices
  • Proficiency in freight forwarding software and Microsoft Office; CargoWise experience preferred
  • Excellent communication skills, both verbal and written
  • Detail-oriented with strong organizational skills and multitasking ability
  • Ability to work under pressure and solve problems effectively
  • Customer-focused attitude with a commitment to quality service

Additional Details:

  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Supply Chain and Strategy/Planning
  • Industries: Transportation, Logistics, Supply Chain, and Storage

Referrals can double your chances of interview success. Benefits include medical, vision, 401(k), paid parental leave, and tuition assistance.

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