Distribution Center Director

Distribution Center Director

Responsible for day‑to‑day operational excellence of the site, ensuring consistent application of standard operating procedures and policies, achieving Key Performance Indicators, and managing site financials (P&L). Leads and manages all employment‑related activities for site team members.

Operational Scope

• Annual Unit Volume: 400k – 700k
• Average Inventory Units: 60K - 100K
• Annual Sales Volume: $40M - $60M
• FTE Headcount: 12 - 20
• Annual Margin Dollar: $2.8M – $7.5M
• Average Routes per day: 11 - 22
• Shifts Per Day: 1

Key Responsibilities

• Oversee all elements of distribution center operations (shipping, receiving, inventory control, route management).
• Ensure timely and accurate completion of all picking, receiving, put‑away, and load/ship operations.
• Consistently apply SOPs to achieve operational performance indicators.
• Protect company assets including inventory, equipment, and facility.
• Maintain facility, equipment, and vehicles, resolving issues that interfere with safe, efficient, and fiscally responsible operations.
• Manage labor, delivery, and variable costs to align with annual business plans.
• Drive team accountability and performance, ensuring company policies are administered appropriately.
• Drive safety initiatives to meet performance requirements (TRIR, preventable accident rates).
• Collaborate with Wholesale and Franchise sales teams to meet service level agreements and identify service improvement opportunities.
• Drive initiatives that foster an Employer of Choice environment and employee experience.
• Collaborate with cross‑functional teams to achieve operational goals.
• Ensure compliance with company and regulatory training requirements.
• Partner with Human Resources to execute employment cycle activities (hiring, training, performance management, succession).
• Propose continuous improvement updates or redesigns of SOPs to improve efficiency.
• Lead implementation of building initiatives (technology, cost containment, inventory management, safety, training, engagement).
• Ensure appropriate staffing levels to meet operational and financial goals while maintaining customer service excellence.
• Perform other duties as assigned.

Qualifications

• Preferred 4‑year degree in Logistics, Supply Chain Operations, Business or related discipline; equivalent experience acceptable.
• Demonstrated management experience with leadership, motivation, time management, training, coaching, counseling.
• Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Ability to work well under pressure (prioritization, time management, composure).
• Knowledge of Lean methodology and proven success in dynamic environments.
• Safety 1st mentality.
• Strong verbal and written communication skills.
• Ability to lift up to 50 pounds repetitively while bending and twisting.
• Current driver’s license.
• Flexible schedule including nights, holidays, weekends as needed.
• 24/7 cell phone, email, and security system access for emergencies.
• ERP system and Routing Software experience is a plus.
• High level of professional integrity.
• Bilingual in Spanish/English a plus.

Benefits

• Market competitive compensation.
• 401(k) and Roth with company match, immediate 100% vesting.
• Comprehensive medical, dental, and vision coverage.
• Company‑paid short‑term disability and employer‑subsidized long‑term disability.
• Company‑paid life insurance.
• Discounted tire purchasing.
• Tuition reimbursement.
• Employee assistance program.
• Generous paid vacation and paid time off.
• Customizable voluntary benefits.
• And more!

Mission Critical Competencies

• Strategic Mindset
• Action Oriented
• Cultivates Innovation
• Collaborates
• Customer Focus
• Develops Talent
• Ensures Accountability
• Drives Engagement
• Communicates Effectively
• Instills Trust
• Change Management

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