Director of Operations

Benefits

This position is eligible for medical, dental, vision, 401(k), and parental leave

Qualifications

• Bachelor’s degree in Transportation, Logistics, Business, or related field
• 6+ years of operations leadership experience, ideally in transportation, logistics, or transit
• Strong knowledge of transportation regulations and safety standards
• Experience with fleet operations, routing software, and dispatch systems
• Financial acumen, including budgeting and cost management
• Excellent leadership, communication, and problem-solving skills

Primary Responsibilities

• Oversee all day-to-day transportation operations, including routing, scheduling, dispatch, and fleet management
• Lead, mentor, and develop operations teams, including supervisors, dispatchers, and drivers
• Ensure compliance with all federal, state, and local regulations, including safety and DOT standards
• Drive operational efficiency through process improvements, KPI tracking, and performance management
• Manage budgets, cost controls, and resource allocation to meet financial targets
• Collaborate with senior leadership on strategic planning and growth initiatives
• Analyze operational data and reporting to identify trends and implement improvements
• Maintain high levels of customer satisfaction and service reliability
• Oversee vendor relationships, maintenance programs, and fleet utilization
• Support hiring, training, and retention initiatives within operations teams

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities upon request

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