Distribution Center Director
NTW - National Tire Wholesale, Port Reading, NJ, United States
Overview
Company Overview
For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida.
Compensation Data
With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers with proprietary brands of tires for passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). In 2018, Michelin invested in the company which is now a 50:50 privately held joint venture between Sumitomo and Michelin.
Description
Job Responsibilities
The Distribution Center Director is responsible for day-to-day operational excellence of the site, ensuring consistent application of standard operating procedures (SOPs) and policies and key performance indicators (KPIs) are achieved. This role is responsible for site financials including P&L management and will lead and manage all employment-related activity for site team members. Qualified candidate must be open to relocation for career growth and advancement.
Responsibilities
- Oversees a Local Distribution Center with total operational scope: Annual Unit Volume: 400k – 700k; Average Inventory Units: 60K - 100K; Annual Sales Volume: $40M - $60M; FTE Headcount: 12 - 20; Annual Margin Dollars: $2.8M – $7.5M; Average Routes per day: 11 - 22; Shifts Per Day: 1.
- Oversee all elements of distribution center operations, including shipping, receiving, inventory control, and route management. Ensure the timely and accurate completion of all picking, receiving, put away, load/ship of all orders, and product returns.
- Ensure Standard Operating Procedures (SOPs) are consistently applied to achieve operational performance indicators.
- Protect company assets including inventory, equipment, and facility.
- Maintain the facility, equipment, and vehicles; resolve issues interfering with safe, efficient, and fiscally responsible operation.
- Manage labor, delivery, and other variable costs within the Distribution Center to align with annual business plans.
- Drive team member accountability and performance; ensure company policies are administered appropriately.
- Drive safety initiatives to ensure safe and on-time delivery of products to customers, including safety performance requirements (TRIR) and preventable accident rates.
- Collaborate with Wholesale and Franchise sales teams to meet service level agreements and identify opportunities to improve customer service.
Added Responsibilities
- Drive initiatives that foster an Employer of Choice environment and employee experience.
- Collaborate with cross-functional teams to achieve operational goals for the site.
- Ensure compliance with company and regulatory training to equip staff to perform duties.
- Partner with Human Resources to lead the execution of employment cycle activities for team members, including hiring, training, performance management and succession.
- Observe operations with a critical eye and recommend continuous improvement updates or redesigns of SOPs to improve efficiency, cost, or customer satisfaction.
- Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, and engagement; ensure successful adoption of new behaviors and skills.
- Ensure appropriate staffing levels to meet operational and financial goals while maintaining customer service standards.
- Other duties as assigned.
Qualifications
- A 4-year degree in Logistics, Supply Chain Operations, Business or related discipline is preferred or equivalent experience in warehouse distribution or transportation.
- Demonstrated management experience with leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred.
- Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook) and related software.
- Ability to work well under pressure, prioritize, and manage time; maintain composure.
- Knowledge of Lean methodology and success driving change in a dynamic environment.
- Safety-first mental attitude.
- Strong verbal and written communication skills.
- Must be able to repetitively lift up to 50 pounds and maintain physical capability as needed.
- Must maintain a current driver’s license.
- Ability to work a flexible schedule including nights, holidays, and weekends as needed.
- 24/7 access to cell phone, email, and security system in case of an emergency.
- ERP and routing software experience a plus.
- High level of professional integrity.
- Employment is contingent upon a conditional offer and completion of all required pre-employment screenings, as permitted by law.
- Bilingual in Spanish/English is a plus.
Benefits
- Market-competitive compensation
- 401(k) and Roth with company match; immediate 100% vesting
- Comprehensive medical, dental, and vision benefits
- Company-paid short-term disability and employer-subsidized long-term disability
- Company-paid life insurance
- Discounted tire purchasing
- Tuition reimbursement
- Employee assistance program
- Generous paid vacation and paid time off
- Customizable voluntary benefits
Mission Critical Competencies
Role
TBC seeks team members who excel in our critical competencies to drive organizational capability. The following are mission critical for this role:
- Strategic Mindset: translating future possibilities into breakthrough strategies.
- Action Oriented: pursuing opportunities with urgency and energy.
- Cultivates Innovation: creating new and better ways for success.
- Collaborates: building partnerships to meet shared objectives.
- Customer Focus: delivering customer-centric solutions.
- Develops Talent: developing people to meet career and organizational goals.
- Ensures Accountability: holding self and others accountable.
- Drives Engagement: motivating others to achieve objectives.
- Communicates Effectively: multi-mode communications for diverse audiences.
- Instills Trust: honesty, integrity, and authenticity.
- Change Management: sponsorship, change agent, and ability to lead transformational change.