Techno Functional Consultant (NCR StorePoint)
TechDigital Group, Richmond, VA, United States
Must Have's
- Experience 4-8 years
Role Summary
The Client StorePoint Techno Functional Consultant supports all back‑office functions including pricebook, promotions, store and vendor setup, daily sales reconciliation, fuel data, and integration with other store applications.
Key Responsibilities
Functional Responsibilities
- Serve as SME for Client StorePoint POS and back‑office (Pricebook, Inventory, Vendors, Fuel, Reports)
- Perform item master, PLU, pricing, cost, and promo updates
- Maintain store parameters, registers, devices, and configuration settings
- Handle vendor setup, invoices, receiving, and inventory adjustments
- Validate sales, tax, and deposit
- Support daily BO workflows: EOD, financials, data sync validations
- Troubleshoot store‑level discrepancies in sales, promotions, fuel variances
Technical Responsibilities
- Support L3 analysis for StorePoint failures, sync issues, or batch job failures
- Debug StorePoint logs, SQL records, import/export processes
- Monitor and fix integrations issues
- Validate StorePoint upgrade patches in test/lower environments
- Create and execute SQL queries for troubleshooting and data corrections
- Perform RCA for recurring BO issues or repeated store discrepancies
Operational Responsibilities
- Oversee deployment of pricebook updates across regions/stores
- Provide support during store openings, migrations, mass item changes, or new rollouts
- Maintain SOPs and process documentation for StorePoint workflows
- Coordinate with business teams on inventory, vendor, and fuel management processes
- Support compliance reporting and reconciliation routines
Required Skills
- Strong expertise in Client StorePoint modules (Pricebook, Vendors, Fuel, Inventory)
- Hands‑on experience in data sync, item management, and store operations workflows
- Experience with SQL, XML file analysis, and StorePoint job framework
- Retail convenience / fuel domain experience preferred