Asst Director Dept

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

Purpose

The Jewish Board’s Youth and Family Services Division supports domestic violence survivors and their family members. Using a non‑judgmental, trauma‑informed approach, staff guide the residents to create and meet personalized recovery goals, to stabilize their families, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti‑racist lens, and respect the dignity and legitimacy of each individual’s journey.

Position Overview

The Assistant Program Director (APD) ensures programmatic systems are in place to meet the clients’ safety and service needs. The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for clinical and administrative oversight of the program. The APD provides on‑going training, supervision, and guidance to the staff. The APD is knowledgeable of regulatory requirements and agency practices, policy/standards. The APD provides program oversight in the absence of the Program Director and requires the incumbent carry a cell phone 24/7/365.

Key Essential Functions

• Provides regular supervision to Social Workers, Case Managers, and Case Associates.
• Reviews and evaluates comprehensive assessments, progress notes, service plan reviews, and discharge plans for quality and compliance.
• Works with Residence Managers on staffing/scheduling, reviews and approves weekly timesheets and overtime.
• Facilitates High Risk and Group Supervisions.
• Participates in Case Conferences with external sources.
• Collaborates with other JB Departments (Facilities, Clinics, Central Intake, etc.) for program needs.
• Participates/Performs staff evaluations.
• Ensures regulatory/agency compliance with staff completion of trainings.
• Collaborates with Residence Manager to ensure apartments are safe.
• Participates in administrative meetings.
• Participates in other on/off‑site meetings as scheduled.
• Participates in Client/Tenant meetings and works with staff to address and resolve entitlements issues.
• Runs reports in Tableau, the Agency’s reporting system.
• Documents work in MyAvatar, the Agency’s EHR system.
• Understands and uses the Agency’s ticketing system, SysAid.
• Conducts apartment administrative walkthroughs.
• Submits internal JBFCS reports as it relates to apartment needs when necessary.
• Participates in all meetings, as assigned.
• Works collaboratively as part of a service delivery team.
• Travels to apartments within the five boroughs on a weekly basis.
• Other duties as assigned.

Core Competencies

• Knowledge of and experience with the operation of housing and supportive housing programs.
• Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees.
• Strong verbal and written communication skills.
• Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail.
• Problem‑solving orientation, resourcefulness, resilience.
• Travel to visit resident apartments when needed.

Educational / Training Required

• LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered.

Experience Required / Language Preference

• Minimum 5 years of strong clinical and administrative experience.
• Prior experience with domestic violence population.
• Ability to work individually on projects as well as be a collaborator.
• Organized, meticulous, and attentive to detail.

Computer Skills Required

• Strong computer skills, particularly in Microsoft Word and Excel.
• Technologically competent in handling administrative practices.

Visual and Manual Dexterity

Candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs.

Work Environment / Physical Effort

• Work environment generally does not involve physical risk or hazardous conditions.
• The incumbent is routinely required to sit (70% of the time) and stand (30% of the time).

Benefits

• Generous paid time off in addition to paid agency holidays and 15 sick days.
• Affordable and high‑quality medical/dental/vision plans.
• Tuition assistance and educational loan forgiveness.
• Free continuing education opportunities.
• 403(b) retirement benefits and a pension.
• Flexible spending accounts for health and transportation.
• 27/7 Accessible Employee Assistance Program.
• Life and disability insurance.

Who we are

We deliver innovative, high‑quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We serve everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply.

Values

• Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.
• Treat every person with dignity.
• Act with respect and caring towards our clients, colleagues, and communities.
• Strive to be outstanding.
• We are exceptional professionals in all that we do.
• Embrace each other’s differences.
• We create a fair and inclusive environment for all.
• Engage individuals and families as our partners.
• We heal our communities one person at a time through thoughtful collaboration.
• We respect diversity and are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Equal Opportunity Statement

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

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