Director of Operations - Renaissance Patriot Place
Colwen Management Inc, Boston, MA, United States
Director of Hotel Operations - Renaissance Patriot Place Hotel
Job Category : General and Administrative
Requisition Number : DIREC
- Posted : March 25, 2026
- Full-Time
- On-site
Locations
Showing 1 location
Renaissance Boston Patriot Place
28 Patriot Place
Foxborough, MA 02035, USA
Description
Are you a hospitality leader who thrives in a fast-paced environment and loves creating exceptional guest experiences? The Renaissance Patriot Place Hotel is seeking a passionate and driven Director of Hotel Operations to join our leadership team.
In this highly visible role, you’ll help lead daily hotel operations while inspiring teams across departments to deliver outstanding service. This is a true hands‑on leadership position —perfect for someone who enjoys being out on the floor, collaborating with teams, solving challenges, and ensuring every guest experience is memorable.
At Colwen Hotels , our leaders are not behind a desk—we are active, engaged, and committed to excellence in every part of the operation .
About Colwen Hotels
Colwen Hotels is a dynamic hospitality group built on hard work, integrity, and authenticity . We empower our teams to bring forward‑thinking ideas to life, continuously elevating the guest experience.
With 40 hotels across 9 states and an exciting pipeline of future projects, Colwen offers a collaborative culture and meaningful career growth opportunities for hospitality professionals ready to take the next step.
What You’ll Do
As Director of Hotel Operations you will play a key role in driving operational excellence and team engagement across the property.
Key responsibilities include:
- Oversee day‑to‑day hotel operations including Front Office, Housekeeping, Food & Beverage, and Engineering
- Lead by example to deliver exceptional guest service and memorable experiences
- Support recruiting, hiring, training, and performance development of associates
- Assist with financial performance, budgeting, and profitability initiatives
- Ensure teams consistently meet brand and Colwen Hotels service standards
- Foster a positive, engaging, and respectful workplace culture
- Champion associate recognition and engagement initiatives
- Conduct daily property walks to ensure cleanliness, product quality, and service excellence
- Collaborate closely with all departments including Sales & Marketing, Finance, Food & Beverage, and Maintenance
What We’re Looking For
- 3+ years of hotel management experience
- Passion for hospitality and delivering outstanding service
- Strong leadership and team development skills
- Excellent verbal and written communication abilities
- Highly organized with strong attention to detail
- Proven problem‑solving and analytical skills
- Ability to multitask and perform effectively in a fast‑paced environment
- Proficiency in Microsoft Office Suite
- Deep understanding of hotel operations and service standards
Why Join Colwen Hotels?
We believe in supporting our associates with competitive benefits and meaningful career opportunities.
Benefits & Perks include:
- Medical Insurance with Company‑Funded HRA
- Flexible Spending Accounts
- Supplemental Insurance Options
- Generous Paid Time Off
- Employee Assistance Program
- 401(k) with Employer Match (Traditional & Roth)
- Hotel Discount Travel Program for Associates & Family
- Exclusive Discounts on Travel, Entertainment & Retail
- Ongoing Training & Development Programs
- Real Career Growth Opportunities across our expanding portfolio
Compensation
Salary Range: $85,000 – $95,000
Colwen Hotels is proud to be an Equal Opportunity Employer .
EEO M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.