Associate Director

Position: Associate Director

Reports to: Executive Director, Board of Directors

Job Type: Full-time: 40-hours per week, with additional on call hours as assigned

Classification: Salary-Exempt Salary Range: $65,000-$75,000/year

Location: Portland, ME, with occasional travel throughout Cumberland & York Counties

Work Structure: Hybrid (in-person & remote)

Benefit Eligibility: Paid Time Off (PTO), 403(b) with employer match, health/dental/vision plan, and ongoing professional development opportunities

About SARSSM

Since 1973, Sexual Assault Response Services of Southern Maine (SARSSM) has offered free, confidential support to those affected by sexual violence, child sexual abuse, harassment, and trafficking. We focus on Intervention, Prevention, and Engagement, and we’re seeking passionate team members to join us in this mission.

Position Overview

Our team supports survivors in Cumberland and York counties through crisis response, survivor-centered advocacy, resource referrals, and ongoing peer support. SARSSM also strengthens safety and wellbeing across the region by offering prevention-based educational programs and intentional outreach designed to build connection, awareness, and community engagement.

The Associate Director is responsible for supporting the development and implementation of the organization’s direct service priorities, goals, and objectives, ensuring that those served by SARSSM receive quality, trauma-informed services which are appropriate for their self-identified needs. As a member of the agency’s three-person leadership team, the Associate Director supervises three program managers and assists the Executive Director and Finance Director with day-to-day operations. Additionally, the Associate Director plays key leadership roles in support of and in the absence of the Executive Director.

Helpline

As a no wrong door agency, all SARSSM employees are Advocates. All staff are required to provide some on-call coverage for the 24‑hour crisis & support Helpline. Helpline duties include providing support & advocacy with in‑person accompaniment and/or by telephone. Shifts are assigned on a rotation, with frequency of shifts dictated by staffing levels. Additional on‑call stipend applies.

Additional Essential Duties

• Contribute directly to SARSSM strategic planning, program development, and management
• Develop and modify office procedures, protocol, and inter‑agency communications in coordination with the Executive Director
• Provide program supervision for SARSSM’s Advocacy Services, Prevention & Education, and York County Children’s Advocacy Center programs
• Oversee data entry and database reporting for all SARSSM staff and participate in/inform MECASA database committee and workgroup meetings
• Contribute to Finance Team (with Executive Director and Finance Director) for finance administration (internal control for accounts payable/receivable and QuickBook entries), accounting supervision, grant management, budgeting, grant development and outcomes
• Monitor staff entries for accuracy across funding sources in staff’s bi‑weekly timesheets
• Assist Executive Director in preparation of grant reports, as needed
• Plan and co‑facilitate team meetings (Staff meetings, Coordinated Community Response Team Meetings, etc.)
• Represent SARSSM at public appearances, association meetings, provider and community meetings, and community events, as needed
• Facilitate coordination of Staff Group Consultation sessions with external consultants (consultant debriefs, staff survey processing, etc.)
• Oversee management and provision of all aspects of direct client services
• Oversee SARSSM compliance with MECASA quality assurance standards
• Provide scheduled on‑call (and unscheduled Emergency Back Up) coverage for 24/7 Statewide Sexual Assault Helpline
• Provide direct service for clients associated with the helpline, staff, or external referrals, as needed
• Provide support group coordination and co‑facilitation, as needed
• Review professional literature and provide current information on relevant books, articles, students, practices regarding sexual violence to share with clients, team members, and the community, as able
• Perform other duties, as assigned

Qualifications

• Graduate degree in human services, social sciences, non‑profit leadership, or related fields preferred, but not required.
• At least five‑years of experience working in human services or equivalent related experience.
• Demonstrated leadership ability and effective oral and written communication skills
• Demonstrated ability to relate to community members and agency personnel in an effective, mature and professional manner
• Resourcefulness, energy, initiative and excellent organizational skills
• Ability to work remotely and independently
• Training or experience working with diverse and underserved populations
• Awareness of, and sensitivity to, issues of sexual violence
• Ability to respond to people in crisis and an open‑minded nature
• Public speaking experience

Accountability

Accountable to the Executive Director and Board of Directors regarding all agency programming and operations.

Employment Background Screening

Employment is conditional upon successful clearance of background screening including Child Abuse Registry, Maine Criminal and Federal Fingerprinting.

Equal Opportunity Statement

SARSSM is an Equal Opportunity Employer and will consider all qualified individuals, regardless of race, sex, gender identity/expression, language, religion, political affiliation, age, socio‑economic status, physical appearance and abilities.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their role. In support of our values, SARSSM strives to ensure accurate, ethical, and equitable policies and practices.

Commitment to Growth

We believe in regular assessment, reflection, and the pursuit of growth, whether on the individual level or as an organization.

Role Summary

The above is intended to describe the essential responsibilities, required skills, and minimum qualifications for the role. Additional duties as directed by the Executive Director may be assigned.

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