CX Presales Lead: AI-Driven CX Transformation

A leading consulting firm is seeking a CX Presales Lead for the Insurance or Healthcare & Life Sciences industries. The role involves driving strategic conversations with clients, conducting CX discovery sessions, and leading the presales process for innovative CX solutions. The ideal candidate will possess over 15 years of experience in CX consulting and a strong technical background in Conversational AI and CRM tools, aiming to enhance customer experiences and drive transformation initiatives.
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