Sales Lead

Overview

Join to apply for the Sales Lead role at LOFT .

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

Here at LOFT, we support the careers and lives of everyday optimists. Express your authentic self and experience inspiration, with opportunities and benefits that help you get the most from your career, life, and wardrobe.

Role

As a Sales Lead , you are a key team member who supports and models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You will collaborate with the Store Manager to become an expert on store functions so you are ready to step in as manager when needed.

Your impact includes shaping customer and associate experiences and upholding store standards while driving a customer-focused, profitable business.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and a profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
• Step into the role of manager when needed.

Qualifications

• 6 months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and able to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through philanthropic partnerships

Availability of these benefits is based on employment type, role, and eligibility requirements. Job offers will consider qualifications, relevant experience, and skills.

Location

Store 1496-Crabtree Valley Mall-ANN-Raleigh, NC 27612

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based on qualifications related to the position and are made without regard to sex, race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by law.

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