Membership Sales Director

Membership Director at Bluegrass Yacht & Country Club – Hendersonville, TN – Invited

Ready to join a dynamic company in the hospitality and service industry? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with over 130 clubs. Our club offers championship golf, modern workspaces, handcrafted cuisine, resort‑style pools, racquet facilities, fitness centers, and more.

Job Summary

The Membership Director is responsible for driving membership growth by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role supports the execution of strategic sales initiatives to exceed the club’s annual membership revenue goals, including dues added, initiation fees, and net member growth. The Membership Director cultivates relationships with prospective members, facilitates onboarding, and connects members to the club community through effective engagement and communication.

Day-to-Day

• Increase membership through targeted recruitment efforts and referrals, focusing on annual membership sales targets.
• Facilitate membership upgrades by engaging current members and promoting higher‑tier options.
• Maintain a robust prospect inventory to support the club’s sales plan, ensuring accurate tracking and management in CRM.
• Generate new member prospects and connect new members with the broader club community.
• Partner with the RVP – Membership and Marketing team to develop and implement quarterly and annual plans aimed at generating qualified leads through targeted strategies and effective pricing.
• Collaborate with the General Manager during weekly sales meetings to review progress, discuss strategies, and ensure alignment with membership goals.
• Assist the membership department in managing expenses and monitoring contra revenue to optimize financial performance and net dues growth.
• Actively represent the club at community events and organizations to raise awareness, attract potential members, and strengthen community relations.
• Execute a structured follow‑up process for new members, utilizing a 30/60/90‑day campaign to encourage referrals and engagement.
• Participate in planning and execution of club events and activities that enhance member engagement and promote growth.

Required Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals.

Preferred Qualifications

• Bachelor’s degree in business, marketing, public relations, communications, hospitality management, or related field.
• At least 3 years of sales experience in hospitality, service industry, or equivalent education and experience.
• Strong selling and negotiation skills; sales training is a plus.
• Familiarity with golf or the private club industry.
• Proficiency in Microsoft Office Suite (Word, Excel) and CRM software.
• Excellent time management, organization, and prioritization skills; ability to work independently and manage multiple tasks.
• Exceptional customer service orientation.
• Strong mentorship and interpersonal skills to foster a collaborative team environment.

What We Offer

Your base pay will be determined by your skills, experience, education, location, and hours if applicable. In addition to a comprehensive benefits package for full‑time team members, we provide medical, dental, vision, life insurance, disability insurance, 401(k), generous paid time off, and leave programs.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short‑term and long‑term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs

Invited is an Equal Employment Opportunity Employer.

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties may be assigned as needed.

#J-18808-Ljbffr