Overview
LIME Painting is a luxury painting and restoration company dedicated to delivering top-quality craftsmanship and exceptional customer service. We're seeking a motivated Account Manager to join our team and contribute to our continued success. If you have a passion for sales, customer relations, and project management, we want to hear from you!
Position Overview
As an Account Manager at LIME Painting, you will play a crucial role in generating leads, setting appointments, and managing projects from start to finish. You will undergo a structured training program, advancing through three levels to become a skilled sales and production professional.
Key Responsibilities
- Level 1
- Qualifying Leads: Understand LIME’s marketing strategy and demographics
- Qualifying Leads: Effectively map quality routes using platforms like Google Maps, Zillow, and Spotio
- Door-to-Door (D2D): Adopt the D2D mentality and execute the LIME system to generate leads
- Lead Generation: Generate qualified leads in our demographic using the D2D script
- Lead Generation: Engage in industry calls, visits, and grassroots marketing initiatives to produce leads outside of D2D efforts
- Level 2
- Appointment Setting: Manage your schedule to follow up on leads and set appointments (Visual Reality Consultations)
- Sales:
- Thoroughly learn and understand LIME’s services, products, and sales processes
- Close appointments and secure signed proposals using the RESPIN sales technique
- Become proficient in our quoting system so that you are capable of building your own quotes and adjusting them as needed
- Level 3
- Customer Satisfaction: Learn to manage all aspects of a project using the 10-Step Production Model
- Customer Satisfaction: Learn from the crews about their process and their skills
- Customer Satisfaction: Strive to deliver excellent customer experiences and receive positive feedback in the form of reviews
Qualifications
- Previous experience in sales, customer service, or project management is preferred
- Strong communication and interpersonal skills
- Ability to work independently and manage multiple tasks
- A results-oriented mindset with a passion for delivering exceptional customer experiences
- Willingness to engage in door-to-door lead generation and grassroots marketing initiatives
- Desire to work in a small business, manage multiple responsibilities, and grow with the business!
What We Offer
- Base salary with uncapped commission
- Comprehensive training program and ongoing professional development
- Opportunities to grow your career with the business
- A supportive team environment and a company culture that values quality and integrity
- An open culture that shares information on the aspects, challenges, and rewards of running a small business
- NOTE: Location represents an approximate center of our focused territory. Proximity to that zip code is ideal, though not required