Remote EN/FR Service Desk Analyst

A leading IT solutions provider is seeking a Bilingual (French/English) Service Desk Analyst to provide Level 1 technical support remotely. Responsibilities include diagnosing technical issues via phone, email, or chat, and delivering excellent customer service. Candidates should possess a high school diploma and be bilingual with strong troubleshooting skills. The role offers $18.00 per hour plus a language bonus, and includes medical, dental, and vision insurance, as well as 401k access. #J-18808-Ljbffr