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Strategic CSM Leader for Enterprise Accounts (Remote)

ServiceNow, Santa Clara, CA, United States


A leading technology company is seeking a Manager of Strategic Customer Success in Santa Clara, California. This pivotal role involves leading a team of Customer Success Managers, ensuring customer satisfaction, and driving retention. The ideal candidate will possess over 7 years of experience in Customer Success within the B2B SaaS space, with proven abilities in managing key accounts and building executive relationships. A competitive compensation package and flexible work options are offered, along with comprehensive health benefits. #J-18808-Ljbffr