Customer Account Representitive
Applied Industrial Technologies, Newark, CA, United States
Bay Advanced Technologies, an Applied Fluid Power subsidiary, is currently looking for a
Customer Account Representative
to join our team in
Newark, CA .
Essential Position Responsibilities:
Process customer orders
Send order confirmations
Process customer quotes
Contact vendor for price and delivery information
Check price and stock per customer request
Interact with Outside Sales regarding quotes
Send customer quotes
Send direct ship PO to the vendors
Check price and stock for Outside Sales
Answer incoming sales department phone calls
Check Voice & Email messages and respond to customers
Expedite customer orders
Provide tracking information
Spec in product based on customer description
Print pick Ticket for hot orders
Run pricing for BES items
Essential skills and experience:
High level knowledge of standard sales order processing
Basic knowledge of standard inventory practices
Ability to deal with customers on phones and in person
The ability to multi-task and handle difficult situations professionally.
Good interpersonal and communication skills.
Self-starter with the ability to work independently.
Strong computer skills, with knowledge of Windows, Outlook, Internet, including good keyboarding skills. Strong skillset working with Microsoft Excel spreadsheets is required, including creating and editing of spreadsheets.
Requirements:
2+ years of experience in a Customer Account Service position in our industry
High School Diploma or GED
Compensation & Benefits: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $64,000 to $78,000 (Base plus Incentive) depending on experience, including potential bonus opportunities. This position is an Hourly, Non-Exempt position. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.).
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
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Customer Account Representative
to join our team in
Newark, CA .
Essential Position Responsibilities:
Process customer orders
Send order confirmations
Process customer quotes
Contact vendor for price and delivery information
Check price and stock per customer request
Interact with Outside Sales regarding quotes
Send customer quotes
Send direct ship PO to the vendors
Check price and stock for Outside Sales
Answer incoming sales department phone calls
Check Voice & Email messages and respond to customers
Expedite customer orders
Provide tracking information
Spec in product based on customer description
Print pick Ticket for hot orders
Run pricing for BES items
Essential skills and experience:
High level knowledge of standard sales order processing
Basic knowledge of standard inventory practices
Ability to deal with customers on phones and in person
The ability to multi-task and handle difficult situations professionally.
Good interpersonal and communication skills.
Self-starter with the ability to work independently.
Strong computer skills, with knowledge of Windows, Outlook, Internet, including good keyboarding skills. Strong skillset working with Microsoft Excel spreadsheets is required, including creating and editing of spreadsheets.
Requirements:
2+ years of experience in a Customer Account Service position in our industry
High School Diploma or GED
Compensation & Benefits: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $64,000 to $78,000 (Base plus Incentive) depending on experience, including potential bonus opportunities. This position is an Hourly, Non-Exempt position. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.).
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
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